offres d’emploi chez About You à Allemagne

Service Line Operations Manager (m / f / d)

Elevate is Simon-Kucher’s service line for digital, data-driven, and transformational projects. In recent years, it has become an integral part of our consulting portfolio across all sectors and industries by bringing deep expertise in : Advanced Analytics, Technology Strategy Advice, Customer Experience, Strategy & Transformation

With its interdisciplinary and innovative setup, Elevate plays a critical role in the firm’s growth. To support this ambition and maintain operational excellence, we are looking to hire a Service Line Operations Manager for the Elevate leadership team.

What makes us special :

• Advance your career with exciting professional opportunities in our thriving company with a startup feel
• Voice your unique ideas in a corporate culture defined by our entrepreneurial spirit, openness, and integrity
• Feel at home working with our helpful, enthusiastic colleagues who have great team spirit
• Broaden your perspective with our extensive training curriculum and learning programs (e.g. LinkedIn Learning)
• Speak your mind in our holistic feedback and development processes (e.g. 360-degree feedback)
• Enjoy our benefits, such as hybrid working, daycare allowance, corporate discounts, and wellbeing support (e.g. Headspace)
• Unwind in our break areas where you can help yourself to the healthy snacks and beverages provided
• See another side of your coworkers at our frequent employee events and highly anticipated World Meeting and Holiday Party

How you will create an impact :

As Service Line Operations Manager, you will act as a force multiplier to the Elevate partners. Your role is both strategic and hands-on and includes :

• Acting as a central interface between Elevate and our Central Functions (e.g. HR, Marketing, Knowledge, Finance)
• Driving internal coordination, prioritization, and communication across Elevate teams and initiatives
• Developing, implementing, and improving processes, standards, and internal systems
• Preparing and managing regular reporting on Elevate-specific KPIs
• Supporting the targeted roll-out of Elevate specifically in Healthcare and Life Sciences , ensuring alignment across regions and functions
• Enabling further penetration of Elevate capabilities into additional divisions
• Driving strategic initiatives , such as Elevate-wide training paths, recruiting campaigns, or best practice sharing
• Serving as a trusted advisor to Elevate leadership on cross-functional initiatives

About you :

We are looking for someone who thrives in a dynamic, high-impact environment and brings :

• An excellent university degree in economics, psychology or a similar field of study
• 3–5 years of experience in consulting, digital business building, or internal business operations
• Experience in a professional service setting is a strong plus
• A strong understanding of digital or data-driven topics gained in a professional service setting is a strong plus
• Experience managing complex projects or internal initiatives across multiple stakeholders
• Strong interpersonal and communication skills – you will work closely with partners and teams across the globe
• A pragmatic, structured, and entrepreneurial mindset
• Business fluency English and German language skills
• High proficiency in MS Office (specifically PowerPoint and Excel) and ideally experience with dashboards (PowerBI) and other reporting tools (SAP)