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Customer Service-Jobs in Deutschland

Country Manager – Germany (Forex)

Country Manager – Germany (Forex)
VT Markets
Stuttgart
Remote
EUR 100.000 - 125.000
Ich möchte über neue Stellenangebote mit dem Stichwort „Customer Service“ benachrichtigt werden.

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AI Backoffice Support with Korean (m/f/d)

AI Backoffice Support with Korean (m/f/d)
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EUR 40.000 - 50.000

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AI Prompt Evaluators with Hebrew | On-site in Essen
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EUR 40.000 - 60.000
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Vollzeit Backoffice Support mit Deutschkenntnissen (m/w/d) in Leipzig

Vollzeit Backoffice Support mit Deutschkenntnissen (m/w/d) in Leipzig
TELUS International
Halle (Saale)
EUR 3.000 - 5.000

AI Backoffice Specialist with Polish (m/f/d)

AI Backoffice Specialist with Polish (m/f/d)
TELUS International
Duisburg
EUR 50.000 - 75.000

AI Backoffice Support with Chinese (m/f/d)

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TELUS International
Essen
EUR 20.000 - 40.000
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Community Safety Representative mit Deutschkenntnissen (m/w/d) in Leipzig in Leipzig

Community Safety Representative mit Deutschkenntnissen (m/w/d) in Leipzig in Leipzig
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EUR 30.000 - 40.000

Customer Support Agent Ersatzwagenservice (m/w/d) - 100% Homeoffice

Customer Support Agent Ersatzwagenservice (m/w/d) - 100% Homeoffice
SIXT Germany
Stralsund
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EUR 28.000 - 40.000

AI Prompt Evaluators with Korean | On-site in Essen

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Vollzeit Content Moderator mit Deutschkenntnissen (m/w/d) in Leipzig
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Halle (Saale)
EUR 40.000 - 60.000

Vollzeit Backoffice Specialist mit Deutschkenntnissen (m/w/d) in Leipzig

Vollzeit Backoffice Specialist mit Deutschkenntnissen (m/w/d) in Leipzig
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Content Moderator (m/w/d) 1.000 € Willkommens-Bonus in Essen

Content Moderator (m/w/d) 1.000 € Willkommens-Bonus in Essen
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Gelsenkirchen
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AI Backoffice Specialist with Polish (m/f/d) - Essen

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Backoffice Spezialist (m/w/d) 1.000 € Willkommens-Bonus in Essen

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AI Backoffice Support with Danish (m/f/d) - Relocation to Essen

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AI Prompt Evaluators with Hebrew|€5,000 Welcome Bonus|Essen

AI Prompt Evaluators with Hebrew|€5,000 Welcome Bonus|Essen
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EUR 40.000 - 60.000

AI Prompt Evaluators with Arabic | On-site in Essen

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Business Development Manager

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Country Manager – Germany (Forex)

VT Markets
Stuttgart
Remote
EUR 100.000 - 125.000
Jobbeschreibung

VT Markets is an award-winning multi-asset brokerage trusted by over 3 million traders in over 160 countries with 360 employees - and growing. Founded in 2015 with the mission to make trading accessible to everyone, VT Markets offers a robust trading environment, over 1000 tradeable instruments, ultra-low spreads, and lightning-fast execution. We are committed to providing excellent customer service and empowering modern trades to seize market opportunities. Our platform allows traders to trade anytime, anywhere, supporting them in their journey to build a safe financial future.

Your Role in VT Markets

As Country Manager –Germany (Forex) , you will lead the company’s business expansion and operations in the German market. You will play a pivotal role in developing market-specific strategies, building strong relationships with Introducing Brokers (IBs), affiliates, and partners, and ensuring compliance with German financial regulations. You will work closely with regional and global teams, including marketing, product, legal, and operations, to deliver a unified growth approach.

This is a remote position based in Germany. You will work during local business hours from your home.

Your Responsibilities Will Include

1. Market Entry & Strategic Development

Lead and execute localized go-to-market plans to grow VT Markets’ presence in Germany. Utilize market insights to enhance brand visibility and identify new business and partnership opportunities.

Develop, build, and maintain strong relationships with IBs, affiliates, and clients. Recruit new partners, increase trading volume, and manage a sales pipeline to meet KPIs. Implement sales promotions tailored to the German market.

Hire, train, and lead a high-performing sales team. Monitor team performance, adjust strategies as needed, and mentor staff to improve client engagement and service quality.

4. Marketing Strategy & Brand Alignment

Manager German-specific marketing campaigns in alignment with global initiatives. Collaborate cross-functionally to identify market opportunities and potential risks.

5. Regulatory Compliance & Risk Management

Ensure all activities comply with German financial regulations. Collaborate with legal and compliance teams on audits and documentation. Stay updated on market and regulatory changes.

Analyze competitors, market trends, and customer needs. Provide actionable insights to support strategic decisions and improve market positioning.

7. Operational Coordination & Reporting

Serve as the liaison between Germany and global teams. Lead presentations and negotiations with key partners. Provide timely feedback and reports to ensure smooth operations.

What Success Looks Like

  • Achievement of set business development targets (monthly / quarterly) in terms of IB acquisition, client growth, and revenue generation.
  • Development of a strong and active network of IBs and affiliate partners in Germany.
  • Clear contribution to German market penetration and VT Markets’ regional revenue.
  • Effective collaboration with internal teams, ensuring smooth and compliant operational processes.
  • Representation of VT Markets at local industry events and forums.

What Makes You a Great Fit

Qualifications & Experience

  • 5+ years of experience in the Forex / CFD industry, particularly in business development, sales, or market management.
  • Bachelor’s degree or higher in Finance, Business, Marketing, or a related field. (MBA is a plus.)
  • Proven track record of achieving sales targets and driving business growth in the forex industry.
  • Deep understanding of the German financial market and its regulatory environment.
  • Experience in managing relationships with forex brokers, financial institutions, and regulatory bodies.
  • Strong personal network of IBs and affiliates within Germany.

Technical & Functional Skills

  • In-depth knowledge of the forex industry, including trading platforms (MT4, MT5), financial instruments, and regulatory requirements.
  • Experience using CRM platforms (e.g., Salesforce) for sales and pipeline tracking.
  • Proficient in Microsoft Excel for reporting and PowerPoint for presentations.

Soft Skills .

  • Strong interpersonal skills and relationship-building abilities with high emotional intelligence and cultural awareness.
  • Self-starter who thrives in an autonomous, remote environment.
  • Strong interpersonal skills that enable strong relationship building with partners and clients.

Other Requirements

  • Native German language proficiency and fluency in English.
  • Occasional domestic or international travel may be required.
  • Ability to work independently using your own laptop and internet connection.

What We Offer

As official partners of Newcastle United F.C. and Maserati MSG rating, VT Markets aspire to break the ancient boundaries of traditional personal finance. Through a culture of transparent and objective performance management, we are in constant pursuit of excellence, individually and collectively. Here, collaboration and intrapreneurship are incentivized, and we aim to empower everyone to understand their contribution to strategic business outcomes through their individualized roles. You can expect personal growth as we aim to lead this fast-growing industry alongside a global team of diverse cultures across over 15 countries.

Your Journey After Applying

  • Initial interview with our Talent Acquisition Partner.
  • Second-round interview with the Hiring Manager.
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* Der Gehaltsbenchmark wird auf Basis der Zielgehälter bei führenden Unternehmen in der jeweiligen Branche ermittelt und dient Premium-Nutzer:innen als Richtlinie zur Bewertung offener Positionen und als Orientierungshilfe bei Gehaltsverhandlungen. Der Gehaltsbenchmark wird nicht direkt vom Unternehmen angegeben. Er kann deutlich über bzw. unter diesem Wert liegen.

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