Remote jobs in Canada
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Customer Service Rep – Remote (Automotive, Bilingual: English / French)
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Remote Bilingual Customer Support Specialist
Résumé du poste
A customer service solutions provider is seeking bilingual customer support representatives to assist clients with technical issues and enhance their experience. The role entails providing remote support, requiring fluency in French and English, and offers competitive pay with opportunities for growth. The ideal candidate has customer service experience and strong multitasking skills. Comprehensive benefits are included.
Prestations
Qualifications
- Minimum of 1 year of customer service experience.
- Ability to work in a quiet, distraction-free environment from home.
Responsabilités
- Provide inbound customer support using a call flow guide.
- Assist customers in resolving basic technical issues.
- Track, document, and retrieve information in databases.
- Offer additional products/services to enhance customer experience.
Connaissances
Formation
* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.