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Colliers Project Leaders | Canada
Parts Manager
Job summary
A leading parts supplier is currently seeking a Parts Manager in Halifax. This position focuses on increasing sales and enhancing competitiveness while managing parts operations. Responsibilities include managing inventory, optimizing department processes, and ensuring excellent customer service. The ideal candidate will develop and implement business plans to drive profitable sales, while leading and developing a performance-driven team. Experience in parts management is required.
Qualifications
- Accountable for managing all aspects of parts inventory.
- Experience in optimizing Parts Department processes for customer satisfaction.
- Proven track record in growing profitable parts sales.
Responsibilities
- Manage parts inventory within the parts system.
- Ensure customer satisfaction through optimized processes.
- Develop annual parts sales business plan and budget.
Brandt is currently seeking a Parts Manager for our Halifax & Sydney location. The Parts manager is focused on increasing sales and resultant profits, while also enhancing competitiveness in the marketplace and maintaining dealer/customer satisfaction. This position is responsible for the management of parts operations, product support and personnel to maximize returns on investment through optimizing Parts Department processes.
- Accountable for managing all aspects of parts inventory within parts system
- Optimize Parts Department processes to ensure internal and external customer satisfaction
- Grow profitable parts sales
- Coordinates a prompt, efficient, and timely flow of paperwork
- Works with the Operations & Service Managers to ensure a timely turnaround of parts needed for internal jobs
- Assists in analyzing departmental operations and storage layout and revises as needed for maximum effectiveness
- Maintain a high performance parts team through hiring, training, coaching, mentoring, and performance management in a safe environment
- Exercise disciplined expense control
- Ensure superior external and internal parts customer service through staff scheduling to cover business hours
- Work with product support and manufacturing groups to source and stock internally manufactured product parts
- Develop annual parts sales business plan and budget to include support to other Brandt branches
- Work with the Sales departments to maximize cross marketing opportunities
- Other duties as assigned
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.