Customer Service Rep – Remote (Automotive, Bilingual: English / German)
Concentrix
Remote
CAD 30.000 - 60.000
Vollzeit
Gestern
Sei unter den ersten Bewerbenden
Zusammenfassung
A leading customer service provider in Manitoba is seeking a customer support representative to provide exceptional service remotely. This position requires fluency in English, German, and French, along with strong computer skills and at least one year of customer service experience. The role offers a competitive hourly wage of up to $24.56 and includes comprehensive benefits. Join a dynamic team that fosters career growth and values employee well-being.
Leistungen
Health, dental, and vision insurance
Paid training
Performance-based incentives
Employee referral bonus opportunities
Comprehensive employee assistance program
Engaging company culture with wellness programs
Qualifikationen
Minimum of 1 year of customer service experience.
Ability to work in a quiet, distraction-free environment at home.
Eagerness to learn new technologies.
Aufgaben
Provide inbound customer support using a call flow guide.
Assist customers in resolving basic technical issues.
Track, document, and retrieve information in databases.
Offer additional products and/or services to enhance customer satisfaction.
Deliver expert customer experiences with a positive attitude.
Kenntnisse
Fluency in English
Fluency in German
Fluency in French
Strong computer navigation skills
Ausbildung
High school diploma or GED
Jobbeschreibung
Employer Industry: Automotive Customer Service
Why consider this job opportunity
Salary up to $24.56/hour, with additional performance-based incentives
Opportunity for career advancement and personal development within a global organization
Work remotely from a distraction-free environment
Paid training and lucrative employee referral bonus opportunities
Access to health, dental, and vision insurance, along with a comprehensive employee assistance program
Engaging company culture with diverse networking groups and wellness programs
What to Expect (Job Responsibilities)
Provide inbound customer support using a call flow guide in the customer’s preferred language
Assist customers in resolving basic technical issues
Track, document, and retrieve information in databases
Offer additional products and/or services to enhance customer satisfaction
Deliver expert customer experiences with a positive attitude
What is Required (Qualifications)
Fluency in English, German, and French
Minimum of 1 year of customer service experience
High school diploma or GED
Ability to work in a quiet, distraction-free environment at home
Strong computer navigation skills and eagerness to learn new technologies
How to Stand Out (Preferred Qualifications)
Candidates located in the Oshawa, ON area are preferred, but this is not mandatory
Experience in a fast-paced multi-tasking environment
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
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