Remote Automotive Support Rep — Bilingual EN/DE/FR

Concentrix; Remote; CAD 30,000 - 60,000; Full time

Job summary

A leading customer service provider in Ontario is looking for customer support representatives to provide inbound assistance and resolve technical issues. Candidates should be fluent in English, German, and French, with at least a year of customer service experience and a high school diploma. The position offers a flexible work-from-home environment, comprehensive benefits, and opportunities for career advancement. Join a diverse team dedicated to delivering outstanding customer experiences.

Benefits

Salary up to $24.56/hour

Performance-based incentives

Comprehensive benefits package

Access to DailyPay

Inclusive company culture

Qualifications

• Must have at least 1 year of customer service experience.
• Ability to work in a quiet, distraction-free environment at home.

Responsibilities

• Provide inbound customer support using a call flow guide.
• Assist customers in resolving basic technical issues.
• Track, document, and retrieve information in databases.
• Offer additional products and/or services.
• Deliver exceptional customer experiences with a positive attitude.

Skills

Fluent in English

Fluent in German

Fluent in French

Strong computer navigation skills

Education

High school diploma or GED

Job description

A leading customer service provider in Ontario is looking for customer support representatives to provide inbound assistance and resolve technical issues. Candidates should be fluent in English, German, and French, with at least a year of customer service experience and a high school diploma. The position offers a flexible work-from-home environment, comprehensive benefits, and opportunities for career advancement. Join a diverse team dedicated to delivering outstanding customer experiences.