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Municipality jobs in Canada

CRM & Customer Experience Specialist

The Regional Municipality of York

Richmond Hill
On-site
CAD 50,000 - 70,000
Yesterday
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Specialist

Regional Municipality of Peel

Canada
Hybrid
CAD 92,000 - 116,000
2 days ago
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Transit Driver - Closing November 16, 2025

Municipality of Port Hope

Port Hope
On-site
CAD 30,000 - 60,000
4 days ago
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Supervisor, Transit Operations

Regional Municipality of Wood Buffalo

Fort McMurray
On-site
CAD 90,000 - 99,000
5 days ago
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Chief Operations Officer

Regional Municipality of Wood Buffalo

Fort McMurray
On-site
CAD 120,000 - 160,000
5 days ago
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Labourer, Public Works Operations

Regional Municipality of Wood Buffalo

Fort McMurray
On-site
CAD 40,000 - 50,000
5 days ago
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Director, Community Standards and Compliance

Halifax Regional Municipality

Halifax
On-site
CAD 128,000 - 158,000
6 days ago
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Chief Administrative Officer

Regional Municipality of Wood Buffalo

Fort McMurray
On-site
CAD 150,000 - 200,000
6 days ago
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Senior Project Manager, Housing Services

York Region (The Regional Municipality of York)

Newmarket
On-site
CAD 100,000 - 125,000
7 days ago
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Project Manager

Halifax Regional Municipality

Dartmouth
On-site
CAD 89,000 - 116,000
11 days ago

Talent Acquisition Advisor

Halifax Regional Municipality

Halifax
On-site
CAD 60,000 - 80,000
13 days ago

Lifeguard Instructor (Casual)

Municipality of North Cowichan

North Cowichan
On-site
CAD 30,000 - 60,000
13 days ago

Municipality of Jasper Life Guard I-II

The Fairmont Jasper Park Lodge

Municipality of Jasper
On-site
CAD 30,000 - 60,000
30+ days ago

Strategist

Regional Municipality of Wood Buffalo

Fort McMurray
On-site
CAD 117,000 - 125,000
17 days ago

Senior Policy Planner, Community Planning

Municipality of Clarington

Clarington
On-site
CAD 94,000 - 110,000
20 days ago

Public Health Nurse, Infant Feeding Team

Regional Municipality of Peel

Toronto
Hybrid
CAD 100,000 - 125,000
22 days ago

Municipality of Jasper AB General Outreach Worker

The Fairmont Jasper Park Lodge

Municipality of Jasper
On-site
CAD 30,000 - 60,000
30+ days ago

Manager of Finance

Town of Arnprior

Arnprior
On-site
CAD 80,000 - 100,000
30+ days ago

Communications, Advertising and Marketing Officer

Kawartha Lakes

Lindsay
On-site
CAD 30,000 - 60,000
30+ days ago

Municipality of Jasper AB Custodian II

The Fairmont Jasper Park Lodge

Municipality of Jasper
On-site
CAD 30,000 - 60,000
30+ days ago

Municipality of Jasper Alberta Early Childhood Educator

The Fairmont Jasper Park Lodge

Municipality of Jasper
On-site
CAD 30,000 - 60,000
30+ days ago

Public Works Municipality of Jasper Grounds Labourer

The Fairmont Jasper Park Lodge

Municipality of Jasper
On-site
CAD 30,000 - 60,000
30+ days ago

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CRM & Customer Experience Specialist
The Regional Municipality of York
Richmond Hill
On-site
CAD 50,000 - 70,000
Full time
Yesterday
Be an early applicant

Job summary

A regional government body in York Region is seeking an experienced Customer Experience Coordinator to manage customer complaints and feedback through CRM systems. The ideal candidate should have a background in business administration with experience in complaint resolution and training. This role requires strong analytical, project management, and communication skills, along with proficiency in CRM software.

Qualifications

  • Successful completion of a College Diploma in Business Administration or a related field.
  • Demonstrated complaint resolution experience.
  • Strong analytical skills to identify trends and statistics.

Responsibilities

  • Monitor and maintain email channels for customer feedback.
  • Analyze CRM data to identify improvement trends.
  • Prepare and facilitate CRM training for new employees.

Skills

Complaint resolution experience
Analytical skills
Project management
Communication skills
Organizational skills
Interpersonal skills
Windows/Mac OS proficiency

Education

College Diploma in Business Administration or related field

Tools

MS Office applications
CRM software
Job description
A regional government body in York Region is seeking an experienced Customer Experience Coordinator to manage customer complaints and feedback through CRM systems. The ideal candidate should have a background in business administration with experience in complaint resolution and training. This role requires strong analytical, project management, and communication skills, along with proficiency in CRM software.

* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.