Remote Bilingual Automotive Customer Support Rep

Concentrix; Remote; CAD 30,000 - 60,000; Full time

Job summary

A leading customer service provider in Ontario is seeking candidates for a customer support role. The position offers flexible remote work and requires fluency in English, German, and French, along with at least one year of customer service experience. Ideal candidates will possess strong computer skills and enjoy learning new technologies. The role emphasizes providing exceptional customer experiences and offers competitive salaries and benefits. This company promotes a diverse and inclusive culture, prioritizing career advancement.

Benefits

Performance-based bonuses

Comprehensive benefits package

Access to training and leadership development programs

Qualifications

• Must have a minimum of 1 year of customer service experience.
• Ability to work in a quiet, distraction-free environment at home.
• Eagerness to learn new technologies.

Responsibilities

• Provide inbound customer support using a call flow guide.
• Assist customers in resolving basic technical issues.
• Track and document information in databases.
• Offer additional products to customers.
• Deliver exceptional customer experiences.

Skills

Fluency in English

Fluency in German

Fluency in French

Strong computer navigation skills

Education

High school diploma or GED

Job description

A leading customer service provider in Ontario is seeking candidates for a customer support role. The position offers flexible remote work and requires fluency in English, German, and French, along with at least one year of customer service experience. Ideal candidates will possess strong computer skills and enjoy learning new technologies. The role emphasizes providing exceptional customer experiences and offers competitive salaries and benefits. This company promotes a diverse and inclusive culture, prioritizing career advancement.