Location: Regina, SK (Hybrid, 2 days/week in-office required)
Start Date: July 7, 2025
Employment Type: Full-Time, Permanent
Salary Range: $50,000-60,000 annually, dependent on experience
Who We Are:
ServiceBox was established to support the people who keep essential services running smoothly — whether that’s HVAC, plumbing, electrical, or other commercial service industries. Our software simplifies admin work so trades businesses can focus on the field, not paperwork. We’re a Canadian SaaS company proudly supporting growing teams across North America, from 3-person shops to 100+ employee operations. With a product built to scale, we’re on a mission to become the field service industry’s go-to platform.
The Opportunity:
We’re growing, and we’re looking for a full-time Inbound Marketing Coordinator to join our team in Regina. If you’re a hands-on, self-motivated creative who loves turning ideas into engaging content, we want to hear from you. Reporting to the Director of Marketing, you will execute our inbound marketing strategy — turning content into conversations, and conversations into customers.
What You’ll Be Doing:
Content Strategy & Creation
- Plan and create content that aligns with our brand voice and monthly campaign themes
- Write, edit, and optimize blog posts, newsletters, case studies, lead magnets, landing pages, and more
- Repurpose content across channels (web, email, social, video) to maximize reach and relevance
Campaign Execution
- Help build and execute inbound campaigns, including email workflows, drip campaigns, and ad-related assets
- Support ongoing SEO efforts with our SEO Manager — from keyword research to content optimization and performance reporting
- Use HubSpot to manage campaign assets, track engagement, and measure conversions
Social Media & Community Engagement
- Schedule and manage posts across Facebook, LinkedIn, Instagram, X, and YouTube
- Bring ideas that support engagement and highlight the value ServiceBox delivers to trades pros
- Drive community engagement on social media by actively commenting on, responding to, and initiating conversations with relevant profiles
- Help showcase user stories, product tips, and team culture content
Market Research & Collaboration
- Stay informed on competitors and industry trends, sharing insights to shape campaigns
- Collaborate with the ServiceBox marketing team to execute fast-moving content plans
- Gather customer feedback and use it to refine messaging and resource creation
- Assist and/or drive testing and implementation of new marketing ideas such as:
Webinars and live demos
Interactive tools or quizzes
Customer ambassador programs
Industry events or trade shows (virtual and in-person)
- Track performance and share learnings to evolve future strategies
Analytics & Reporting
- Monitor KPIs (website traffic, lead quality, email performance, conversion rates) and report on campaign effectiveness
- Help identify drop-off points in the funnel and suggest actionable improvements
- Present regular reports to the marketing team and leadership on progress toward goals
Who you are:
- At least 2 years of experience in a marketing, content, or communications role
- Excellent writing and editing skills — clear, conversational, and compelling
- Detail-oriented with strong time management skills
- Proficient with all social platforms and how to leverage them effectively
- Experience in SaaS or trades-related industries is considered an asset
- Comfortable in a hybrid work environment (must be based in Regina and in office 2 days/week)
- Someone who is organized, adaptable, and not afraid to learn as they go
- Bonus points if you’re familiar with tools like HubSpot, Canva, Microsoft Teams, WebFlow, and Adobe CC
What We Offer:
- A chance to make a big impact at a growing Canadian software company
- A collaborative, entrepreneurial team that values transparency and initiative
- Opportunities for professional development and training
- Hybrid flexibility
- Competitive salary and benefits package