Inbound Marketing Coordinator

ServiceBox Software; Regina; Hybrid; CAD 50,000 - 60,000; Full time

Job summary

ServiceBox Software, a growing Canadian SaaS company, is seeking a full-time Inbound Marketing Coordinator. This role focuses on content strategy, campaign execution, and community engagement, requiring creativity and hands-on marketing skills. Ideal candidates will have experience in marketing and be comfortable in a hybrid work environment, creating impactful content that drives business growth.

Benefits

Hybrid flexibility

Opportunities for professional development and training

Competitive salary and benefits package

Qualifications

• At least 2 years of experience in a marketing, content, or communications role.
• Excellent writing and editing skills.
• Proficient with all social platforms.

Responsibilities

• Plan and create content aligned with brand voice and campaign themes.
• Execute inbound marketing campaigns including email workflows and ad-related assets.
• Monitor KPIs and report on campaign effectiveness.

Skills

Writing

Content Creation

Social Media Management

SEO

Analytics

Tools

HubSpot

Canva

Microsoft Teams

WebFlow

Adobe CC

Job description

Location: Regina, SK (Hybrid, 2 days/week in-office required)

Start Date: July 7, 2025

Employment Type: Full-Time, Permanent

Salary Range: $50,000-60,000 annually, dependent on experience

Who We Are:

ServiceBox was established to support the people who keep essential services running smoothly — whether that’s HVAC, plumbing, electrical, or other commercial service industries. Our software simplifies admin work so trades businesses can focus on the field, not paperwork. We’re a Canadian SaaS company proudly supporting growing teams across North America, from 3-person shops to 100+ employee operations. With a product built to scale, we’re on a mission to become the field service industry’s go-to platform.

The Opportunity:

We’re growing, and we’re looking for a full-time Inbound Marketing Coordinator to join our team in Regina. If you’re a hands-on, self-motivated creative who loves turning ideas into engaging content, we want to hear from you. Reporting to the Director of Marketing, you will execute our inbound marketing strategy — turning content into conversations, and conversations into customers.

What You’ll Be Doing:

Content Strategy & Creation

• Plan and create content that aligns with our brand voice and monthly campaign themes
• Write, edit, and optimize blog posts, newsletters, case studies, lead magnets, landing pages, and more
• Repurpose content across channels (web, email, social, video) to maximize reach and relevance

Campaign Execution

• Help build and execute inbound campaigns, including email workflows, drip campaigns, and ad-related assets
• Support ongoing SEO efforts with our SEO Manager — from keyword research to content optimization and performance reporting
• Use HubSpot to manage campaign assets, track engagement, and measure conversions

Social Media & Community Engagement

• Schedule and manage posts across Facebook, LinkedIn, Instagram, X, and YouTube
• Bring ideas that support engagement and highlight the value ServiceBox delivers to trades pros
• Drive community engagement on social media by actively commenting on, responding to, and initiating conversations with relevant profiles
• Help showcase user stories, product tips, and team culture content

Market Research & Collaboration

• Stay informed on competitors and industry trends, sharing insights to shape campaigns
• Collaborate with the ServiceBox marketing team to execute fast-moving content plans
• Gather customer feedback and use it to refine messaging and resource creation
• Assist and/or drive testing and implementation of new marketing ideas such as:

Webinars and live demos

Interactive tools or quizzes

Customer ambassador programs

Industry events or trade shows (virtual and in-person)

• Track performance and share learnings to evolve future strategies

Analytics & Reporting

• Monitor KPIs (website traffic, lead quality, email performance, conversion rates) and report on campaign effectiveness
• Help identify drop-off points in the funnel and suggest actionable improvements
• Present regular reports to the marketing team and leadership on progress toward goals

Who you are:

• At least 2 years of experience in a marketing, content, or communications role
• Excellent writing and editing skills — clear, conversational, and compelling
• Detail-oriented with strong time management skills
• Proficient with all social platforms and how to leverage them effectively
• Experience in SaaS or trades-related industries is considered an asset
• Comfortable in a hybrid work environment (must be based in Regina and in office 2 days/week)
• Someone who is organized, adaptable, and not afraid to learn as they go
• Bonus points if you’re familiar with tools like HubSpot, Canva, Microsoft Teams, WebFlow, and Adobe CC

What We Offer:

• A chance to make a big impact at a growing Canadian software company
• A collaborative, entrepreneurial team that values transparency and initiative
• Opportunities for professional development and training
• Hybrid flexibility
• Competitive salary and benefits package