Customer Success jobs in France

OneStream Software

Location: Remote, Canada (Ontario - Toronto)

Employment Type: Full-Time

Summary

The Director of Sales is responsible for coordinating and developing all activities related to the sale of the organization’s products and services within a specific geographical region or area and achieving sales and profitability goals in that region. The Sales Director provides direction and leadership to the regional sales team. This includes building, developing and directing the team to ensure high customer satisfaction and achievement of sales goals. The Director of Sales is also responsible for developing a comprehensive understanding of the current market in order to formulate sales strategies and set sales targets.

Primary Duties and Responsibilities

• Set the plan for named account territory.
• Hire and develop Account Managers.
• Mentor team on importance of accurate and timely forecasting leveraging published OneStream standards.
• Timely and accurate team forecasts.
• Develop and adhere to business plans to achieve the vision.
• Forecast and track sales of named accounts.
• Conduct analyses to determine pricing and terms of related products and services within the current market, and customer needs and preferences.
• Leverage existing base of industry/partner contacts and clients as points-of-access to promote OneStream products and services.
• Mentor team on cultivating new Enterprise-level client accounts as well as maintain existing account relationships to achieve team sales targets.
• Mentor team to conduct research into potential new clients to develop effective sales strategies in preparation for initial engagement.
• Facilitate a high-profile presence in the market place through the development of long-term client relationships/partnerships.
• Guide team to develop comprehensive proposals in response to client RFQ/RFP’s.
• Be a leader of OneStream product knowledge and industry knowledge/trends, always adhering to our goal of 100% customer success.

Required Education and Experience

• Four-year college degree in fields such as (but not limited to) Business Administration, Marketing, or equivalent work experience.
• Extensive customer service experience in assessing and evaluating customer needs and satisfaction and meeting specified standards with respect to products and services.
• Minimum 3-5 years’ experience as a sales manager, sales representative or a related occupation specifically in B2B selling across the Enterprise.
• Experience working in a consultative capacity with C-level customers on complex cloud-based, on premises, or hybrid solutions.
• Exceptional oral and written comprehension, communication and presentation skills.
• Experience demonstrating, promoting, and selling products/services.
• Knowledge and experience with marketing/sales strategy and tactics.
• Knowledge of administration, business, and management principles.
• Experience with MS Office, as well as Customer Relationship Management software and other analytical or project management tools.
• Extensive experience working in a team environment.
• Track record of exceeding revenue goals.

Preferred Education and Experience

• Prior sales experience in the software industry, especially within the CPM/EPM industry.
• Prior sales leadership roles.

Knowledge, Skills, and Abilities

• Able to lead and motivate people.
• Excellent written and verbal communication skills.
• Exceptional interpersonal skills.
• Ability to understand and react to customer needs.
• Organizational skills.
• Team player.
• Able to prioritize.
• Willingness to travel, if required.
• Flexible and adaptable.

Who We Are

OneStream is how today’s Finance teams can go beyond just reporting on the past and Take Finance Further by steering the business to the future. It’s the only enterprise finance platform that unifies financial and operational data, embeds AI for better decisions and productivity, and empowers the CFO to become a critical driver of business strategy and execution. Our vision is to be the operating system for modern finance, digitizing core financial functions and empowering the CFO to become a critical driver of business strategy. To learn more visit www.onestream.com.

Why Join The OneStream Team

• Transparency around corporate structure, salary, and benefits.
• Core value of customer success.
• Variety of project work (not industry specific).
• Strong culture and camaraderie.
• Multiple training opportunities.

Benefits at OneStream

OneStream employees are passionate, hardworking individuals who go above and beyond to keep our customers happy and follow through on our mission statement. They consistently deliver the best and in turn, we make every effort to keep them cared for and happy. A sample of the benefits we provide are:

• Excellent Medical Plan.
• Dental & Vision Insurance.
• Life Insurance.
• Short & Long-Term Disability.
• Vacation Time.
• Paid Holidays.
• Professional Development.
• Retirement Plan.

All candidates must be legally authorized to work for any company in the country where this position is located without sponsorship.

OneStream is an Equal Opportunity Employer.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

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