Change Management jobs in Canada

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Sector: Finance and Accounts

Role: Specialist

Contract Type: Permanent

Hours: Full Time

Inspirational, innovative, and entrepreneurial - this is how we describe our empowered teams. Combine your passion with purpose and join a culture that is thriving in the face of change.

Make an impact with our Technology – Solution Delivery team as an Accounting Applications Specialist. This diverse team of tech-savvy builders and problem solvers embraces digital transformation, and the possibilities technology brings to the future of our industry. We’re looking for team members who have a strong sense of ownership and drive, and who thrive on delivering high-quality solutions that are redefining the way MNP does business.

MNP is proudly Canadian. Providing business strategies and solutions, we are a leading national accounting, tax and business advisory firm in Canada. Entrepreneurial to our core, our talented team members transcend obstacles into opportunities and are successfully transforming mid-market business practices.

Vendor & Stakeholder Relations

• Build and maintain strong relationships with vendors and internal stakeholders
• Engage with stakeholders to understand business challenges and opportunities
• Accountable for escalations to vendors and internal IT for resolution of critical issues

Process & Knowledge Management

• Maintain and improve IT support processes for effective service delivery
• Keep documentation and knowledge base up to date for internal teams
• Coordinate training sessions, demos, and webinars on feature changes
• Track issues and gaps with external vendors in a structured manner

Product & Process Enhancements

• Identify opportunities for automation, integrations, and process improvements
• Stay updated and inform the team about vendor product roadmaps and market technology trends
• Collaborate with business and IT leadership to plan and prioritize project requests, releases, and system changes
• Create and deliver targeted communications on product changes and important announcements

Project Management & Execution

• Manage and execute operational projects within the portfolio
• Support and guide the transition of process ownership from Solution Delivery to operations
• Manage licensing, reporting, and contract renewals with Program Manager

• Strong knowledge of business processes, financial services, bookkeeping, and payroll, with the ability to translate business needs into technical solutions
• Proven experience with cloud-based applications and SaaS for accounting and financial management
• Skilled in managing the full lifecycle of technology products, from ideation to delivery and improvement
• Project management expertise in delivering technology solutions across multiple service lines
• Excellent communication skills for creating clear, engaging content for internal communications and training
• Experience in developing training programs, conducting sessions, and managing knowledge bases
• Strong understanding of change management and leading teams through technology and process adoption
• Experience managing software licensing, ensuring compliance, and conducting efficiency audits
• Familiarity with software development, Agile methodologies, and ITSM frameworks (e.g., ITIL) would be an asset
• Experience with ServiceNow is an asset

With a focus on high-potential earnings, MNP is proud to offer customized rewards that support our unique culture and a balanced lifestyle to thrive at work and outside of the office. You will be rewarded with generous base pay, vacation time, 4 paid personal days, a group pension plan with 4% matching, voluntary savings products, bonus programs, flexible benefits, mental health resources, exclusive access to perks and discounts, professional development assistance, MNP University, a flexible ‘Dress For Your Day’ environment, firm sponsored social events and more!

We embrace diversity as a core value and celebrate our differences. We believe each team member contributes unique gifts and amplifying their potential makes our business stronger. We encourage people with disabilities to apply!

At MNP, our opportunities are designed to channel your ambition, nurture your talent, and empower you to achieve your best, both in and away from the office. With your goals in mind, we have unique opportunities for you to find inspiration and belonging. We encourage people with disabilities to apply!

We embrace diversity as a core value and celebrate our differences. We believe each team member contributes unique gifts and amplifying their potential makes our business stronger. MNP is committed to providing accessibility and employment for people with disabilities in a manner that respects dignity, independence, integration, and equal opportunity. Accommodation throughout the recruitment process is available upon request by contacting accessibility@mnp.ca.