Senior Compliance Analyst

Manulife; Toronto; Hybrid; CAD 61,000 - 103,000; Full time

Job summary

A leading financial services provider is seeking a Senior Compliance Analyst in Toronto, Ontario to oversee regulatory compliance and governance documentation. This role involves robust project management skills to implement regulatory changes and maintain governance frameworks. The ideal candidate will have a strong background in compliance management, excellent writing and communication skills, and proficiency in Microsoft Office tools. The position is hybrid and offers a competitive salary and customizable benefits.

Benefits

Comprehensive health and dental benefits

Mental health support

Retirement savings plans

Generous paid time off program

Qualifications

• Experience with regulatory compliance management frameworks.
• Strong project management skills.
• Excellent writing skills, including ability to draft governance documentation.
• Excellent communication and relationship-building skills.
• Advanced proficiency in Microsoft Word, Excel, and PowerPoint.
• Strong attention to detail and formatting skills.
• Ability to work independently and in a team.

Responsibilities

• Oversee the Regulatory Change Monitoring and Implementation Program.
• Identify and interpret regulatory changes impacting US Insurance.
• Develop and manage workback schedules to implement process changes.
• Develop and maintain comprehensive governance documentation.

Skills

Regulatory compliance management frameworks

Project management

Excellent writing skills

Communication skills

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Attention to detail

Team collaboration

Education

Law degree or paralegal certification

CPA/Auditing certifications

Job description

The Senior Compliance Analyst will play a critical supporting role in advancing various Regulatory Compliance Management programs and operational activities for US Insurance Compliance. Responsibilities include leading the Regulatory Change Monitoring and Implementation Program, Documenting and formalizing governance documentation across the US Insurance Compliance and US Risk teams and working with business stakeholders to undertake activities related to Objective Challenge and Oversight.

Position Responsibilities

Regulatory Change Monitoring, Oversight, and Implementation Program

• Oversee the Regulatory Change Monitoring and Implementation Program
• Identify and interpret regulatory changes impacting US Insurance, assessing their business implications.
• Communicate regulatory changes to Business Unit Compliance Officers and evaluate their risk assessments.
• Develop and manage workback schedules to implement process changes, ensuring compliance and stakeholder engagement.
• Oversee the implementation of business unit and segment-wide regulatory changes
• Serve as a liaison with the Global Regulatory Change Management Center of Excellence to align US Insurance Compliance with global standards.

Governance Documentation, Objective Challenge and Oversight

• Develop and maintain comprehensive governance documentation, ensuring all policies, procedures, and guidelines are up-to-date and aligned with regulatory requirements and organizational standards.
• Assist with providing objective and constructive challenges to business units and functional areas, ensuring operational processes adhere to governance frameworks, regulatory requirements, and risk management practices.
• Assist in the process of monitoring and evaluating the effectiveness of governance structures and processes, identifying areas for improvement and recommending enhancements to ensure robust oversight and accountability across the organization.

Required Qualifications

• Experience with regulatory compliance management frameworks
• Strong project management skills
• Excellent writing skills and ability to draft governance documentation, including policies and procedures – a writing sample will be requested of all candidates.
• Excellent communication and relationship-building skills to interact effectively with stakeholders at all levels.
• Advanced proficiency in Microsoft Word, Excel, and PowerPoint to create well-formatted documents, detailed spreadsheets, and engaging presentations.
• Strong attention to detail and formatting skills to ensure consistency and professionalism across all documents and presentation materials.
• Ability to work independently and as part of a team, managing multiple objectives.
• Collaborative attitude and willingness to think strategically and with ambiguity.

Preferred Qualifications

• Law degree or paralegal certification would be considered an asset
• Project management skills or certification would be considered an asset
• CPA/Auditing certifications would be considered an asset

When you join our team

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [e-mail].

Referenced Salary Location

Toronto, Ontario

Working Arrangement

Hybrid

Salary range is expected to be between

$61,350.00 CAD - $102,250.00 CAD

If you are applying for this role outside of the primary location, please contact [e-mail] for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [e-mail] for more information about U.S.-specific paid time off provisions.