Project Management Lead - Quality Management System

Canadian Blood Services; Ottawa; Hybrid; CAD 80,000 - 95,000; Full time

Job summary

A national health organization is seeking a Project Management Lead for their Quality Management System team in Ottawa. This temporary full-time position focuses on advancing quality processes and leading improvement projects. Candidates should possess 5+ years of relevant experience and a post-secondary education in a related field. The role is hybrid, requiring on-site presence 40% of the time, and promotes a collaborative environment dedicated to saving lives.

Benefits

Annual performance award up to 6%

Employee discounts

Wellness program

Qualifications

• 5+ years of experience in quality systems or project management in regulated industries is required.
• Post-secondary education in a relevant discipline preferred.
• Strong ability to analyze and communicate complex processes.

Responsibilities

• Leading quality improvement projects from initiation to completion.
• Monitoring project progress and preparing reports for stakeholders.
• Serving as the primary quality contact for assigned projects.

Skills

Project quality planning

Quality system integration

Risk assessment

Stakeholder communication

Process control

Change management

Education

Post-secondary education in Engineering or Science

Training in project management

Tools

Quality Management Systems

Lean methodologies

Six Sigma

Job description

Project Management Lead - Quality Management System

Location: Ottawa, ON, CA, K1G 4J5 Calgary, AB, CA, T3N 1S5 Brampton, ON, CA, L6T 5M1 Ancaster, ON, CA, L9K 1S4 Sudbury, ON, CA, P3A 5W8 Winnipeg, MB, CA, R3E 3R4 Toronto, ON, CA, M5G 2M1 Dartmouth, Nova Scotia, CA, B3B 0H7 London, ON, CA, N6J 2N4 Saint John, New Brunswick, CA, E2K 0H6 Edmonton, AB, CA, T6G 2R8 St. John's, NL, CA, A1B 3Z9

Please note this role will work in a hybrid environment. The successful candidate must be located near a Canadian Blood Services site and will be working a mixture of on‑site and off‑site work based on the parameters for our operations to meet the needs of our donors, our staff and our communities. Currently, employees are expected to have an in‑person presence for at least 40% of their work time. This requirement may vary depending upon circumstances.

Job category: Continuous improvement and project management

Job posting ID: 8065

Employment status: Temporary full‑time

Position's anticipated start date: 2026-02-02

Position's anticipated end date: 2027-03-31

Classification: PTS

Salary/Rate of pay: $80,078 - $94,028

• This external job posting may close earlier than the advertised deadline. We recommend applying as soon as possible.

Application requirements:

• Your up‑to‑date resume.
• We recommend you save a copy of the job posting for reference throughout the recruitment process.

Do you currently work for Canadian Blood Services? All employees must apply via the internal career page.

Together, we can make all the difference in the lives of others.

Be part of a dynamic, collaborative and caring organization committed to saving and improving lives. Thousands of patients depend on us every day for reliable access to safe blood, plasma, stem cells and organs and tissues.

If you are looking for a rewarding experience with a values and mission‑driven team, join Canada’s Lifeline and make a meaningful difference.

We acknowledge that the work of Canadian Blood Services spans many Territories and Treaty areas across the country, and we are grateful for the Traditional Knowledge Keepers and Elders who have guided us in this important work. We recognize the land and waters that have inspired our work and offer gratitude to those Indigenous peoples on whose territory we work, live and play.

About the role

Canadian Blood Services is looking for a Temporary Full-time Project Management Lead - Quality Management System to join our dynamic Quality Management System (QMS) team.

The QMS team provides leadership in advancing and maturing our quality management system, enabling the organization through effective, efficient, and timely services as well as subject‑matter expertise in quality and regulatory matters.

In this role, you will report to the Associate Director, Quality Improvement and serve as the primary liaison between stakeholders, quality teams, and operational units to drive continuous improvement and ensure compliance with established quality standards. You will lead and manage quality improvement projects from initiation through completion, monitor progress, prepare reports, and communicate updates to leadership and key stakeholders as required.

You will also support efficiency improvements within established QMS processes, leveraging your strong understanding of applicable Good Manufacturing Practices (GMPs) as defined by regulatory bodies. Your expertise in the theory and application of Design Control and Project Management Life Cycle will be critical to effectively integrating these principles within the Quality Management System.

Formula for success

• Leveraging your skills in project quality planning and execution, you will develop and maintain project Quality Plans and provide training and guidance to project teams on quality expectations (e.g., change management, quality event management, document management).
• Applying your skills in quality system integration and application, you will identify, integrate, and apply core quality elements such as design controls, process controls, cost of quality, and auditing.
• Serving as the primary quality point of contact for assigned projects, you will ensure resource needs and project quality requirements are met.
• Collaborating with project teams and cross‑functional partners, you will ensure deliverables meet all defined quality and project requirements.
• Exercising autonomous decision‑making on quality and compliance issues, you will influence and guide stakeholders toward risk‑based, compliant solutions.
• Contributing to Q&RA divisional initiatives, you will foster continuous improvement across quality systems and processes.
• Supporting departmental priorities, you will perform other related duties as required.

Desired education and skills

• Post‑secondary level education in a relevant discipline from a recognized academic institution, preferably in an Engineering, Science, Quality Management, or related fields.
• 5+ years of experience in quality systems, project management, or equivalent role in regulated industries (pharmaceutical, medical devices, biotechnology, healthcare, or equivalent).
• Experience as a project team member in a project management environment working with multiple areas of organization such as supply chain, quality, and other divisions.
• Experience and/or formal training in project management, Quality Systems, continuous improvement and design control.
• Experience and training in quality principles such as validation, change control, document control process, non‑conformance preferably in biotechnology, pharmaceutical, or medical devices and experience in blood bank industries is an asset.
• Strong ability to conceptualize, analyze, simplify, and communicate complex processes.
• Solid knowledge of Quality Management Systems and improvement methodologies (Lean, Six Sigma).
• Effective under pressure with the ability to manage multiple priorities.
• Strong project management skills, including risk assessment and stakeholder communication.

What we offer you

• Percentage in lieu of benefits and vacation.
• Annual performance award up to 6%.
• Employee discounts, wellness program, professional resources.

What you can expect

• This role will work in a hybrid environment with requirements to be onsite at a Canadian Blood Services office 40% of the time/2 days of the week. This requirement is subject to change based on operational needs.
• You will work Monday to Friday, 37.5 hours per week, 7.5 hours a day.
• This role may require travel on a quarterly basis or as needed for in‑person meetings and project commitments.

Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canada’s population in our organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.

If this role resonates with you, we encourage you to apply by providing your up‑to‑date resume. This could be your first step towards a meaningful and inspiring career. Come to work each day knowing that you save lives.

We thank all applicants for their interest. However, only those considered for an interview or those invited to participate in an assessment will be contacted. Emails are sent directly from our system, to ensure you receive them please add [e-mail] and [e-mail] to your safe senders list.

Applicants who require accommodation should discuss their needs with us.