Workshop Supervisor jobs in United Arab Emirates

Responsibilities:

• Manage all aspects of daily store operations, ensuring the store runs smoothly and in accordance with ANTA’s standards and policies.
• Lead, coach, and motivate the store team (sales associates and supervisors) to achieve sales targets and deliver outstanding customer service.
• Maintain high visual merchandising and store presentation standards, reflecting ANTA’s brand image and guidelines.
• Oversee inventory management: monitor stock levels, coordinate with the supply chain for replenishment, and conduct regular stock counts to minimize shrinkage.
• Handle all staffing needs, including creating work schedules, training new team members (with support from the Retail Trainer), and conducting performance evaluations.
• Drive customer engagement by being present on the sales floor, assisting customers, addressing inquiries, and ensuring a positive shopping experience for every visitor.
• Monitor store performance metrics (sales, conversion rate, average basket size, etc.) and prepare regular sales reports for management, using insights to improve store results.
• Ensure compliance with all company procedures, as well as health and safety standards and local regulatory requirements within the store.
• Collaborate with the Area Retail Manager to implement store-level strategies, promotions, and initiatives, and provide feedback on product performance and local market trends.

Qualifications:

• Bachelor’s degree in Business, Retail Management or a related field is preferred (or equivalent work experience).
• 3+ years of experience as a Store Manager or Assistant Store Manager in the retail industry, preferably in apparel, footwear, or sportswear.
• Strong leadership and team management skills, with a proven ability to build and maintain a high-performing sales team.
• Excellent customer service orientation and conflict resolution skills; able to handle customer issues and inquiries professionally and efficiently.
• Solid understanding of retail operations, including inventory control, visual merchandising principles, and point-of-sale (POS) systems.
• Proven track record of meeting or exceeding sales targets and effectively using retail KPIs to drive business decisions.
• Effective communication skills in English, with the ability to clearly direct team members and communicate with customers and management.
• Hands-on, organized, and detail-oriented approach to work. Able to multitask and make decisions in a fast-paced environment.
• Self-driven and adaptable, excited to work in a startup setting where building new processes and learning quickly is essential.

Preferred Skills:

• Experience in opening new retail stores or being part of a brand’s market entry is a plus.
• Familiarity with UAE retail market and local consumer preferences.
• Proficiency in Arabic is highly advantageous.
• Passion for sports or an active lifestyle, with knowledge of sportswear products and trends.