Security Supervisor

Marriott Hotels Resorts; Dubai; On-site; AED 50,000 - 70,000; Full time

Job summary

A leading hotel chain in Dubai seeks a Security Manager responsible for overseeing safety and security on the property. The role includes patrolling, assisting guests, conducting safety inspections, and ensuring compliance with policies. Candidates should have a high school diploma, at least 2 years of related experience, and 1 year in a supervisory capacity. The ideal candidate will possess strong guest service skills and be capable of responding to emergencies effectively.

Qualifications

• Minimum 2 years of related work experience.
• At least 1 year of supervisory experience.

Responsibilities

• Patrol all areas of the property and secure rooms.
• Assist guests with room access and respond to emergencies.
• Conduct safety inspections and maintain property safety.

Skills

Guest service

Emergency response

Conflict resolution

Team collaboration

Education

High school diploma or G.E.D. equivalent

Job description

Description

POSITION SUMMARY

Patrol all areas of the property; secure rooms; assist guests with room access. Conduct emergency response drills, daily physical hazard/safety inspections, investigations, interviews, and key control audit. Monitor closed circuit televisions and alarm systems. Authorize, monitor, and document access to secured areas. Assist guests/employees during emergency situations. Respond to accidents, contact EMS, or administer first aid/CPR as required. Gather information and complete reports. Maintain confidentiality of reports/documents; release information to authorized individuals. Defuse disturbances in accordance with company policies and procedures. Resolve safety hazard situations. Handle all interruptions and complaints. Escort unwelcome persons from the property. Ensure compliance with alcoholic beverage control laws. Call for assistance using proper code responses. Provide proper paperwork to employees.

Assist management in training, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; report accidents, injuries and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and additional some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g. small print). Visually inspect tools, equipment or machines (e.g. to identify defects). Enter and locate work‑related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g. run, walk, jog). Stand, sit or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn and manipulate objects of varying size and weight requiring fine motor skills and hand‑eye coordination. Move through narrow, confined or elevated spaces. Move over sloping, uneven or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees including bending, twisting, pulling and stooping. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 2 years of related work experience.

Supervisory Experience: At least 1 year of supervisory experience.

License or Certification: None

Marriott International is an equal opportunity employer. Marriott International believes in hiring a diverse workforce and sustaining an inclusive people‑first culture. We are committed to nondiscrimination on any protected basis such as disability, veteran status or any other basis covered under applicable law.

Required Experience:

Manager