Laundry Supervisor

FAIRMONT; Abu Dhabi; On-site; AED 40,000 - 60,000; Full time

Job summary

A luxury hotel in Abu Dhabi is seeking a Laundry Supervisor to lead laundry operations and ensure exceptional service quality. You will oversee daily laundry activities and manage the efficiency of the team while maintaining high hygiene standards. The ideal candidate will have 2-4 years of experience in laundry operations, preferably in a hotel setting, and possess strong leadership and communication skills. This role offers competitive benefits, including training and career advancement opportunities.

Benefits

Competitive salary

Training and development opportunities

Health and wellness benefits

Employee recognition programs

Work-life balance initiatives

Transportation services

Qualifications

• 2-4 years of experience in hotel or commercial laundry operations.
• Strong understanding of laundry chemicals and fabric care.
• Ability to lead and train a team in a fast-paced environment.

Responsibilities

• Lead the laundry attendants and oversee operations.
• Monitor equipment maintenance and quality control.
• Manage stock levels of supplies and coordinate guest services.

Skills

Team Management

Attention to Detail

Problem-Solving

Communication Skills

Education

High school diploma or equivalent

Diploma in hospitality or textile management

Job description

Company Description Rixos Marina Abu Dhabi is a luxurious hospitality establishment that seamlessly combines modern elegance with world-class amenities. Nestled in the heart of Abu Dhabi, our resort offers an unparalleled experience for both leisure and business travelers. With a prime waterfront location, Rixos Marina Abu Dhabi sets itself apart as a premier destination for those seeking a blend of sophistication, comfort, and personalized service.

Responsibilities

• Team Supervision: Lead and coordinate the activities of laundry attendants to ensure efficient operation and high-quality service.
• Laundry Operations: Oversee the entire laundry process, including sorting, washing, drying, ironing, and folding, ensuring high standards of cleanliness and presentation.
• Equipment Maintenance: Monitor and ensure the proper functioning of all laundry equipment, reporting any maintenance issues to the engineering team for timely repair.
• Quality Control: Conduct regular checks to ensure linens, uniforms, and guest laundry meet company quality standards before distribution.
• Inventory & Stock Control: Monitor and manage stock levels of detergents, chemicals, and laundry supplies, ensuring proper storage and usage.
• Guest & Internal Services: Coordinate guest laundry, dry cleaning, and pressing services, ensuring timely delivery and handling of special requests.
• Sustainability & Waste Management: Implement eco-friendly practices by optimizing water and energy consumption, reducing chemical waste, and promoting sustainable cleaning solutions.
• Safety & Hygiene Compliance: Ensure all laundry processes comply with hygiene, safety, and infection control standards, including the proper handling of soiled and contaminated linens.
• Training & Development: Provide training to laundry attendants on best practices, machine operation, safety protocols, and guest service excellence.
• Collaboration: Work closely with the housekeeping, uniform, and linen departments to ensure smooth operations and timely linen distribution.
• Report & Documentation: Maintain accurate records of laundry operations, including equipment maintenance logs, inventory levels, and performance reports.

Qualifications

• Education: High school diploma or equivalent; a diploma or certification in hospitality or textile management is a plus.
• Experience: Minimum 2-4 years of experience in a hotel or commercial laundry operation, with at least 1 year in a supervisory role.
• Technical Knowledge: Strong understanding of laundry chemicals, fabric care, and machine operation.
• Leadership & Team Management: Ability to lead, train, and motivate a team in a fast-paced environment.
• Attention to Detail: Strong ability to maintain high cleanliness, hygiene, and quality standards.
• Communication Skills: Excellent verbal and written communication skills for coordinating with multiple departments.
• Problem-Solving Abilities: Ability to quickly address and resolve operational challenges while maintaining service excellence.

Benefits

• Competitive Salary and Compensation: Rixos Marina Abu Dhabi may offer a competitive salary that reflects the industry standards for similar positions.
• Training and Development Opportunities: Access to training programs and development opportunities to enhance skills and advance within the company.
• Career Advancement: Opportunities for career growth and advancement within the Rixos Hotels group.
• Health and Wellness Benefits: Comprehensive health insurance coverage.
• Employee Recognition Programs: Recognition programs to acknowledge and reward outstanding performance and dedication.
• Work-Life Balance: Policies and practices that promote a healthy work-life balance, including flexible scheduling where possible.
• Uniforms and Dress Code: Provision of uniforms or dress code guidelines for a professional and cohesive appearance.
• Social Events and Activities: Participation in social events, team-building activities, and employee gatherings to foster a positive work culture.
• Transportation Services: Transportation services.
• Employee Wellness Programs: Wellness programs, such as fitness classes or gym access, to promote a healthy lifestyle.

Sustainability: Commit to and maintain sustainable practices by enhancing resource efficiency, minimizing waste, and promoting eco-friendly, social, and ethical initiatives. Align with the hotel's broader ESG (Environmental, Social, and Governance) and CSR (Corporate Social Responsibility) objectives to drive a positive impact across all pillars of sustainability.

Compliance and Standards: Ensure full compliance with local legal requirements, international standards, health and safety regulations, company policies, ISO standards, and industry best practices. Continuously review and update operational processes to ensure alignment with evolving legal and regulatory requirements.

Food Safety & Hygiene: Ensure full compliance with hygiene and sanitation regulations by overseeing proper handling, washing, and storage of linens and uniforms.