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Connect with headhunters to apply for similar jobsCRM Specialist
Job summary
A leading real estate development company is looking for a CRM Specialist to manage client relationships effectively. The successful candidate will enhance customer satisfaction through engagement and support while utilizing CRM software to track interactions. Candidates should have 3-5 years of experience and be proficient in CRM solutions.
Qualifications
- 3-5 years of experience in a real estate development company.
- Proficiency in CRM software.
- Familiarity with DLD regulations is a plus.
Responsibilities
- Manage client interactions using CRM software.
- Resolve client queries and provide support.
- Collaborate with sales and marketing teams.
Skills
Tools
- Location: UAE (Candidates must be locally available)
- Experience: 3 5 Years
- Industry: Real Estate / Property Development
- Type: Full-time
- Visa: Transferable visa required
Key Responsibilities
1. Client Relationship Management
Act as a dedicated point of contact for buyers investors and tenants.
Manage client interactions using CRM software to ensure accurate tracking and follow-ups.
Resolve client queries ensuring high satisfaction levels across the sales lifecycle.
Maintain an organized database of prospects and clients in CRM software (Zoho Salesforce or similar).
Segment and categorize clients based on their buying stage preferences and property interests.
Ensure CRM data accuracy transaction status updates and communication logs.
Handle SPAs contracts and assist with documentation coordination.
Guide clients through onboarding processes and company services.
Provide post-sale and post-rent support with documents DLD registration and other formalities.
Collaborate with the sales and marketing teams to support lead qualification and nurturing.
Engage with leads via calls email and WhatsApp to ensure conversion potential.
Monitor follow-up timelines and ensure timely response to all inquiries.
Coordinate with Sales Marketing and Admin teams to streamline client handling.
Offer customer feedback and CRM insights to improve service delivery.
RequirementsCandidate Requirements
3 5 years of proven experience in a real estate development company in a CRM or client servicing role.
Proficiency in CRM software (e.g. Salesforce Zoho HubSpot).
Familiarity with DLD (Dubai Land Department) regulations and document procedures is a strong plus.
Excellent communication and interpersonal skills in English (Arabic is a plus).
Strong skills in Microsoft Office (Excel Word PowerPoint).
Currently based in the UAE with a transferable visa.
Real Estate Development
CRM Operations / Client Relations
Contract & Document Handling
Experience with Dubai real estate compliance (DLD)
BenefitsSalary: Upto 5000 AED/month
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.
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