Telesales Representative jobs in United Arab Emirates

The Contact Center operates 24/7, and staff will attend duties based on the assigned schedule (weekly/monthly). Agents should be flexible to accommodate schedule changes. Bilingual skills are mandatory, and trilingual abilities including Hindi are preferred.

Agents will handle inquiries, complaints, and service requests across multiple channels such as calls, chat, and email for all banking services.

1. Excellent writing skills
2. Basic knowledge of banking
3. Problem-solving skills
4. Street smart
5. Attention to detail
6. Time management
7. Cross-selling ability
8. Adaptability
9. Ability to work under pressure
10. Teamwork
11. Maintaining customer confidentiality