Pharma Customer Care Specialist

Rightangled; Business Bay; On-site; AED 60,000 - 120,000; Full time

Job summary

An innovative online pharmacy in Dubai is seeking a dedicated Customer Service Assistant to provide professional support to customers. Ideal candidates will possess strong communication and problem-solving skills, alongside experience in customer service, particularly within healthcare. The role emphasizes excellent assistance in handling inquiries and order management, ultimately ensuring customer satisfaction. Join a forward-thinking team to make a vital impact in healthcare.

Benefits

Access to cutting-edge technology

Competitive Salary

Employee discounts on healthcare products

Opportunities for professional development

Qualifications

• Experience in customer service, preferably in a pharmaceutical or healthcare environment.
• Fluency in French and English.
• Excellent verbal and written communication skills.

Responsibilities

• Provide professional assistance to customers regarding product inquiries and order status.
• Process customer orders and resolve any issues.
• Maintain knowledge of products and services to assist customers.

Skills

Strong communication skills

Problem-solving skills

Attention to detail

Organizational skills

Job description

An innovative online pharmacy in Dubai is seeking a dedicated Customer Service Assistant to provide professional support to customers. Ideal candidates will possess strong communication and problem-solving skills, alongside experience in customer service, particularly within healthcare. The role emphasizes excellent assistance in handling inquiries and order management, ultimately ensuring customer satisfaction. Join a forward-thinking team to make a vital impact in healthcare.