Sales Support Specialist jobs in United Arab Emirates
Customer Support Specialist | Dubai, UAE
ADIB - Abu Dhabi Islamic Bank
Zoho Application Support Specialist
Nationwide Middle East Properties LLC
Technology Support Specialist - Dubai Campus
Heriot-Watt University
Tax & Legal Services - Tax - G&PS - Operations Function Support Specialist - Manager - Dubai
PricewaterhouseCoopers
Connect with headhunters to apply for similar jobsApp Submission and Support specialist
Global Payment Holding Company
Trading Support Specialist - VIP & Institutional (EU/MENA) (12 month contract)
Binance
Assistance -Sr Specialist
Sundus Recruitment and Outsourcing Services, Abu Dhabi
CEO Office Manager Strategy Business Performance Analyst
Black Pearl Consult
Customer Support Specialist | Dubai, UAE
Job summary
A leading banking institution in Dubai is seeking a Customer Support Specialist to assist customers with their banking needs. The role involves delivering high-quality service and handling customer inquiries about products and services. Ideal candidates should have a knowledge of banking operations and excellent interpersonal skills. This position offers an opportunity for growth within the banking sector.
Qualifications
- Knowledge of ADIB's Retail & Institutional Banking products & services.
- Understanding of UAE banking practices, regulations & risks.
- Familiarity with service standards and cross-selling techniques.
Responsibilities
- Assist customers in banking requirements with high-quality service.
- Handle incoming customer instructions from various channels.
- Perform general administrative work for the branch.
Skills
ADIB - Abu Dhabi Islamic Bank Dubai, United Arab Emirates
Role: Customer Support Specialist
Location: RB - Muhaisnah branch
To assist customers in their banking requirements by delivering high-quality service while projecting ADIB's professional image in all interpersonal dealings.
- Maintaining a high level of service attitude towards customers.
- Executing, distributing, and recording customer instructions from various channels (e.g., incoming mail, fax).
- Handling general walk-in inquiries regarding ADIB's products & services and directing customers to the respective service areas.
- Performing general administrative work, including preparation of memos, customer letters, and filing.
- Delivering cheque books and ATM cards to customers.
- Handling and delivering captured card issues on behalf of customers.
- Delivering covered cards to customers.
- Delivering returned cheques to customers.
- Performing any other responsibilities entrusted by branch management from time to time.
- Knowledge of ADIB's Retail & Institutional Banking products & services.
- Knowledge of ADIB's operational policies & procedures.
- Knowledge of UAE banking practices, regulations & risks.
- Thorough knowledge of all regulations issued by the Central Bank of UAE.
- Fair knowledge of service standards.
- Knowledge of cross-selling techniques.
- Computer skills.
This job posting is active. No indication of expiration is present.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.
job faster
Follow us
