Infrastructure Support Specialist – Network Operations | IT People Gulf | Dubai, UAE

IT People Gulf; Dubai; On-site; AED 120,000 - 170,000; Full time

Job summary

A technology recruitment firm in Dubai seeks an experienced Infrastructure Support Specialist to manage and troubleshoot network infrastructures and support cloud solutions. Candidates should possess a Bachelor’s degree in IT, with CCNA and CCNP certifications, and at least 6 years of experience. Responsibilities include managing Cisco switches, implementing cloud networking, and developing automation scripts. This is a long-term role offering exposure to cutting-edge technologies within a dynamic environment.

Qualifications

• Minimum 6 years of experience in network infrastructure and operations.
• Strong knowledge of networking principles and troubleshooting.
• Mandatory certifications: CCNA and CCNP.

Responsibilities

• Manage and troubleshoot network infrastructure and services.
• Configure and maintain Cisco switches and routers.
• Implement cloud networking solutions in Azure, AWS, OCI.

Skills

Networking principles

Troubleshooting

Routing protocols

Automation tools

Cisco technologies

Education

Bachelor’s degree in IT or related field

Tools

Cisco ACI

Ansible

Jenkins

Job description

🔎 Job Title: Infrastructure Support Specialist – Network Operations | IT People Gulf | Dubai, UAE

🏢 Recruiting Company: IT People Gulf

🌍 Job Location: Dubai, United Arab Emirates

💼 Job Type: Full-Time, Long-Term

📧 Application Method: Send your CV to [e-mail] (mention Infrastructure Support Specialist – Network Operations in the subject line)

📌 Number of Positions: 1

💡 Position Summary

We are hiring an experienced Infrastructure Support Specialist to join our Network Operations team in Dubai. This role is critical for managing and troubleshooting complex network infrastructures, ensuring high availability, and supporting cloud networking solutions in a dynamic enterprise environment.

📜 Detailed Job Description

As an Infrastructure Support Specialist, you will be responsible for handling network infrastructure operations, troubleshooting critical issues, and implementing automation solutions. You will work extensively with Cisco technologies, SDN solutions, and cloud networking platforms such as Azure, AWS, or OCI. The role requires strong expertise in routing protocols, network security, and datacenter operations, along with scripting and automation skills to streamline processes. This is a long-term opportunity to work on cutting‑edge technologies and contribute to the stability and scalability of enterprise networks.

✅ Key Responsibilities

• Manage and troubleshoot network infrastructure, services, and projects.
• Configure and maintain Cisco switches, routers, Nexus switches, Cisco ACI, and Cisco ISE.
• Implement and support cloud networking solutions (Azure, AWS, OCI).
• Utilize SDN technologies (Cisco, Dell, or similar) for network optimization.
• Develop automation scripts using Ansible, Jenkins, and GitHub.
• Perform root cause analysis (RCA) for critical issues and ensure timely resolution.
• Manage datacenter and branch network operations with 24/7 support availability.
• Use troubleshooting tools like Wireshark and DNS diagnostic tools for issue resolution.

🎓 Required Qualifications & Skills

• Bachelor’s degree in IT, Computer Science, or related field.
• Mandatory certifications: CCNA and CCNP.
• Minimum 6 years of experience in network infrastructure and operations.
• Strong knowledge of networking principles, protocols, and troubleshooting.
• Expertise in static/dynamic routing, NAT, DMVPN, multicast, and QoS concepts.
• Experience with Cisco ACI and SDN technologies.
• Familiarity with automation tools (Ansible, Jenkins) and basic Linux.

✨ Nice‑to‑Have Skills

• Cloud networking certifications (Azure, AWS, OCI).
• Advanced scripting skills for automation.
• Experience with Nexus switches and Cisco ISE.
• Exposure to network monitoring and performance optimization tools.
• Strong analytical and problem‑solving abilities under pressure.

💡 Recruitment Pro Tip

Showcase your hands‑on experience with Cisco ACI and cloud networking solutions, and highlight any automation projects you’ve implemented using Ansible or Jenkins. Demonstrating expertise in troubleshooting and RCA for critical network issues will make your application stand out.