A telematics solutions provider in Dubai is seeking an Application Tech Support Executive to provide customer support and resolve technical issues regarding telematics software. The ideal candidate should have 1–3 years of technical support experience and strong problem-solving skills. Competitive salary and benefits with opportunities for professional growth are offered in a dynamic work environment.
Leistungen
Competitive salary and benefits
Opportunities for professional growth
Flexible work environment
Qualifikationen
1–3 years of experience in technical support, preferably in telematics or GPS tracking.
Basic understanding of APIs and familiarity with communication protocols (TCP/UDP).
Ability to maintain logs and prepare documentation.
Aufgaben
Provide support for telematics software platforms and resolve technical issues.
Coordinate with development and QA teams for bug tracking and issue resolution.
Train clients and handle escalations to maintain high service quality.
Kenntnisse
Technical assistance
Problem-solving
Communication skills
Multitasking
Tools
Telematics software
GPS devices
APIs
Jobbeschreibung
A telematics solutions provider in Dubai is seeking an Application Tech Support Executive to provide customer support and resolve technical issues regarding telematics software. The ideal candidate should have 1–3 years of technical support experience and strong problem-solving skills. Competitive salary and benefits with opportunities for professional growth are offered in a dynamic work environment.
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