Position: IT Support & Network Engineer
Location: Dubai, UAE
Company: ONCE IT Solutions
Employment Type: Full-Time
Job Summary:
ONCE IT Solutions is looking for a skilled and experienced IT Support & Network Engineer to join our technical team. The successful candidate will be responsible for delivering high-quality IT support services, managing network infrastructures, and implementing security solutions for clients. This role requires a strong technical background in networking, cloud computing, IT security, and structured cabling.
Key Responsibilities:
·Network & Infrastructure Management: Install, configure, and maintain routers, switches, firewalls, cloud servers, and VPNs.
·IT Support & Troubleshooting: Provide on-site and remote IT support for
hardware, software, and networking issues.
·Microsoft 365 & Cloud Services: Set up, manage, and troubleshoot Microsoft 365, cloud hosting solutions, and domain/email configurations.
·Security & Surveillance Systems: Install, configure, and maintain firewalls and CCTV systems.
·Structured Cabling & Termination: Perform cable pulling, termination, and faceplate installation for networking projects.
·System Optimization & Maintenance: Ensure optimal system performance, security, and data integrity.
·Technical Documentation: Maintain accurate records of installations, troubleshooting procedures, and network configurations.
Skills
Requirements & Qualifications:
·Minimum 2 years of experience in IT support, networking, and system administration.
·Strong knowledge of networking (LAN, WAN, VLAN, VPN), firewalls, Microsoft 365, and cloud hosting.
·Experience in hardware/software troubleshooting, CCTV installations, and structured cabling.
·Familiarity with domains, website hosting, and DNS management is a plus.
·UAE driver’s license is mandatory for on-site client support.
·Ability to work independently and as part of a team to resolve complex IT issues efficiently.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.