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Guest Services Supervisor - Front Desk & Phone Operations
Job summary
A luxury hotel chain in Abu Dhabi is seeking dedicated front desk staff to handle guest check-ins and service needs. Responsibilities include verifying guest identity, processing payments, and maintaining accurate accounts. Applicants should have excellent communication skills and a passion for providing outstanding service while creating memorable experiences. Join a team that values culture and celebrates unique contributions. Opportunities for personal and professional growth are available within this prestigious hotel environment.
Qualifications
- Ability to handle guest check-ins and payment process accurately.
- Experience in providing excellent guest service with positive demeanor.
- Clear spoken and written communication skills.
Responsibilities
- Process guest check-ins and verify guest identity.
- Assist in training and motivating employees.
- Maintain positive working relationships with team members.
- Ensure adherence to company policies and procedures.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.