Supervisor - Wynn Oasis

Wynn Al Marjan Island; Ras Al Khaimah; On-site; AED 120,000 - 200,000; Full time

Job summary

A luxury hospitality resort in Ras al-Khaimah seeks an experienced F&B Supervisor to oversee daily dining operations for staff accommodation, ensuring high-quality meals and service experiences. The ideal candidate will possess 2–3 years of supervisory experience in hospitality, be fluent in English, and demonstrate an ability to lead multicultural teams. The role includes responsibilities like training team members and maintaining service standards. Attractive salary and benefits are offered amid a dynamic work environment.

Benefits

Attractive salary

Excellent leave policy

Healthcare package

Life insurance

Incentive programs

Qualifications

• Minimum 2–3 years of experience in supervisory roles within hospitality.
• Ability to motivate teams in fast-paced environments.
• Willingness to work flexible hours including weekends.

Responsibilities

• Oversee daily dining operations and ensure quality service.
• Respond to staff feedback to enhance satisfaction.
• Conduct pre-shift briefings for service alignment.

Skills

Supervisory experience in dining operations

Leading multicultural teams

Fluency in English

Food safety regulations knowledge

Using POS systems

Tools

Microsoft Office

Job description

About Wynn Al Marjan Island

On schedule to open in the United Arab Emirates in Spring 2027, Wynn Al Marjan Island has been created as an opulent and entertaining beachside destination for discerning guests to play and relax. Located less than 50 minutes from Dubai International Airport, this integrated resort offering 1,530 rooms and suites, 22 restaurants and lounges, a theater, nightclub, and five-star spa is currently under construction on a picturesque island that gracefully curves into the Arabian Gulf.

About The Position

Wynn Al Marjan is currently seeking a F&B Supervisor to join the resort’s Wynn Oasis team.

Responsibilities

• Oversee daily dining operations in staff accommodation to consistently deliver high-quality meals and service experiences to team members.
• Identify and proactively address the dining preferences and expectations of staff residents, offering thoughtful recommendations and solutions.
• Respond promptly to staff feedback and concerns, ensuring resolution aligns with company standards and enhances satisfaction.
• Maintain open, respectful, and multicultural communication with staff, management, and contractors to support a harmonious work environment.
• Foster positive relationships among dining team members, encouraging collaboration, mutual respect, and team spirit.
• Ensure strict adherence to Wynn policies, procedures, and Code of Conduct within the dining facility.
• Conduct daily pre-shift briefings to align the team on service goals, updates, and operational priorities.
• Supervise staff appearance and behavior, ensuring alignment with Wynn’s grooming and etiquette standards.
• Observe service delivery and correct deviations through hands‑on coaching and mentoring.
• Organize and support training sessions and refresher courses in collaboration with the F&B Trainer to maintain service excellence.
• Champion a safe, inclusive, and appreciative environment where dining team members feel respected, empowered, and engaged.

About You

• Minimum 2–3 years of supervisory experience in dining operations, preferably in staff accommodation or hospitality settings.
• Proven ability to lead, motivate, and develop multicultural teams in a fast‑paced environment.
• Fluent in English; additional languages (e.g., Arabic, Hindi, Tagalog) are a plus for effective staff interaction.
• Familiarity with HACCP, food safety regulations, and workplace health standards.
• Demonstrated commitment to delivering high-quality service and resolving concerns with professionalism.
• Understanding of dining service procedures, buffet and à la carte setups, and staff meal planning.
• Comfortable using POS systems, inventory software, and Microsoft Office tools.
• Ability to monitor grooming, etiquette, and service standards with precision.
• Experience in conducting on‑the‑job training and coordinating with trainers for staff development.
• Willingness to work shifts, weekends, and holidays as needed.

Benefits

We offer an attractive salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer an excellent leave policy, a healthcare package and life insurance, incentive programs, and other employee benefits. The result is a package that makes this role highly attractive to outstanding applicants seeking a career with Wynn Resorts, among the most renowned and celebrated brands in the global hospitality industry.