Guest Services Supervisor - Front Desk & Phone Operations

Le Meridien; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hotel chain in Abu Dhabi is seeking dedicated front desk staff to handle guest check-ins and service needs. Responsibilities include verifying guest identity, processing payments, and maintaining accurate accounts. Applicants should have excellent communication skills and a passion for providing outstanding service while creating memorable experiences. Join a team that values culture and celebrates unique contributions. Opportunities for personal and professional growth are available within this prestigious hotel environment.

Qualifications

• Ability to handle guest check-ins and payment process accurately.
• Experience in providing excellent guest service with positive demeanor.
• Clear spoken and written communication skills.

Responsibilities

• Process guest check-ins and verify guest identity.
• Assist in training and motivating employees.
• Maintain positive working relationships with team members.
• Ensure adherence to company policies and procedures.

Skills

Guest service

Communication

Problem-solving

Attention to detail

Job description

A luxury hotel chain in Abu Dhabi is seeking dedicated front desk staff to handle guest check-ins and service needs. Responsibilities include verifying guest identity, processing payments, and maintaining accurate accounts. Applicants should have excellent communication skills and a passion for providing outstanding service while creating memorable experiences. Join a team that values culture and celebrates unique contributions. Opportunities for personal and professional growth are available within this prestigious hotel environment.