lavori da Operations Coordinator in località Emirati Arabi Uniti

Joinus at Accor, where life pulses with passion!

As a pioneer in responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status‑quo.

By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart. You will join a caring environment and a team where you can be yourself, you will be in a supportive place to grow, to fulfill yourself, to discover other professions, and to pursue career opportunities in your hotel or in other hospitality environments, in your country or anywhere in the world! You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment. Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Hospitality is a work of heart, Join us and become a Heartist®.

We are Heartists®

“Heartist” describes both our culture and who we are. Everything we do comes from the heart, and we’re experts in what we do. Generous, attentive, and free, we ensure that everyone can come as they are, and feel like they belong. As one big team, we know that only together can we do amazing things! We believe that the world is more welcoming when we’re connected. So that we see what we have in common, instead of what sets us apart.

The Place to Savour Life – We believe true hospitality is about turning small gestures into heartwarming moments.

We enable our guests to savour the flavor of life, balancing small indulgence with what’s good for them – and good for the world.

The Role

• Under the general guidance and supervision of the Cluster Director of Sales and Marketing / Assistant Director of Sales, implement all sales activities and maximize business opportunities in the specific area of responsibility.
• Drive, manage, and maintain robust positive relations with key accounts and business partners of Accor and the hotel.
• Work as a team member to create the most professional sales team in Accor and the hotel, meeting and exceeding sales targets set in the monthly and yearly forecasts, and directing all efforts to maximize the hotel’s revenues and profits across all revenue streams (rooms, small meeting conference, and food & beverage departments).
• Develop a network of contacts to encourage and secure hotel trial of key decision makers.
• Generate and maintain corporate segment customers through various sales activities (face‑to‑face sales calls, telephone calls, entertainment).
• Maintain a high level of exposure for the hotel through direct sales, telephone, and written communication.
• Ensure comprehensive coverage of own portfolio, managing all departments and accounts for a comprehensive client servicing, achieving targets and maximum productivity.
• Provide sincere, warm, and enthusiastic service, ensuring guests/residents and Heartists’ satisfaction at all times.
• Familiarise yourself with all guests, residents, and Heartists, and commit to service excellence.
• Promote efficiency, confidence, courtesy, and an extremely high standard of social skills.
• Promote good inter‑departmental relations.
• Display a pleasant manner and positive attitude at all times, and promote a good company image to guests and Heartists.
• Demonstrate pride in the workplace and personal appearance at all times when representing the hotel, identifying a high level of commitment.
• Maintain the highest standards of professionalism, ethics, and attitude toward all hotel guests, clients, staff, and employees.
• Maintain professional business confidentiality.
• Adhere to company and hotel rules and regulations at all times.
• Have good knowledge of S&C, Microsoft Office, and Microsoft Outlook; use available technology for reports, communication, and client correspondence.
• Be flexible to adapt to sudden increases in working hours as per business needs.

• Bachelor’s degree in Business Administration, Hospitality Management, or related field.
• Previous experience in a similar role is an asset.
• Strong communication, negotiation, and interpersonal skills.
• Excellent presentation and persuasion abilities.
• Ability to work independently and as part of a team in a fast‑paced environment.