Job Description
Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, we all share a common ambition: to keep innovating and challenging the status‑quo.
By joining us you will become a Heartist®, because hospitality is, first and foremost, a work of heart. You’ll work in a caring environment that supports your growth and opens career opportunities within the hotel and across the Accor portfolio worldwide.
Everything you do with us will create lasting, memorable, and impactful experiences for our customers, colleagues, and the planet.
Role Responsibilities
- Under the general guidance and supervision of the Cluster Director of Sales and Marketing / Assistant Director of Sales, implement all sales activities and maximize business opportunities in the specific area of responsibility.
- Drive, manage and maintain robust positive relations with all key accounts and business partners of Accor and the hotel.
- Work as a team member to create the most professional sales team in Accor and the hotel. Meet and exceed sales targets set in the monthly and yearly forecasts and direct all efforts to maximize the hotel’s revenues and profits across all revenue streams, specifically rooms, small meeting conference, and food & beverage departments.
- Develop a network of contacts to encourage and secure hotel trial of key decision makers.
- Generate and maintain customers of the corporate segment through various sales activities (face‑to‑face sales calls, telephone calls, entertainment).
- Maintain a high level of exposure for the hotel through direct sales, telephone and written communications.
- Ensure comprehensive and complete coverage of own portfolio covering all departments and accounts’ management for comprehensive client servicing, achieving targets and maximum productivity.
- Provide service that is sincere, warm and enthusiastic, ensuring guests’/residents’ & Heartist’s satisfaction at all times.
- Take time to familiarise yourself with all guests, residents and Heartists, and be committed to service excellence.
- Promote efficiency, confidence, courtesy and an extremely high standard of social skills.
- Generally promote and ensure good inter‑departmental relations.
- Display a pleasant manner and positive attitude at all times and promote a good company image to guests and Heartists.
- Demonstrate pride in the workplace and personal appearance at all times when representing the hotel, identifying a high level of commitment.
- Maintain the highest standards of professionalism, ethics and attitude towards all hotel guests, clients, staff and employees.
- Maintain professional business confidentiality.
- Adhere to company and hotel rules and regulations at all times.
- Good knowledge of S&C, Microsoft Office and Microsoft Outlook. Use technology available for reports, communication and client correspondences.
- Be flexible to adapt to sudden increase in working hours as per business needs.
Qualifications
- Bachelor’s degree in Business Administration, Hospitality Management, or related field.
- Previous experience in a similar role is an asset.
- Strong communication, negotiation, and interpersonal skills.
- Excellent presentation and persuasion abilities.
- Ability to work independently and as part of a team in a fast‑paced environment.
Job Details
Level: Entry‑Level | Work Type: Full‑Time | Country: United Arab Emirates | City: Dubai | Company Website: http://www.movenpick.com | Job Function: Management | Sector: Hospitality