Night Resort Operations Lead: Guest Experience

Atlantis Dubai; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A luxury resort located in Dubai seeks a Resort Assistant Manager (Night) to oversee reception desk operations and coordinate guest experiences. The candidate should have 2-3 years of experience in a similar role in a medium or large hotel, with excellent communication skills and the ability to resolve conflicts effectively. This position offers a competitive, tax-free salary in AED, along with various benefits including health insurance and training opportunities.

Benefits

Competitive salary in AED

Health insurance with dental coverage

Generous food and beverage privileges

Annual flights home

Exclusive discounted rates at Kerzner properties

Incentive program

Colleague wellness initiatives

Qualifications

• 2-3 years of experience in a similar role in a medium or large hotel.
• Supervisory or managerial background in Rooms Operation.
• Fully comfortable working night shifts.

Responsibilities

• Serve as relief for the Night Manager overseeing reception operations.
• Maintain safety in the hotel and follow emergency procedures.
• Communicate and assist guests efficiently in a warm and professional manner.
• Conduct annual appraisals for team members and enhance their skills.

Skills

Conflict resolution

Excellent communication

Resourcefulness

Job description

A luxury resort located in Dubai seeks a Resort Assistant Manager (Night) to oversee reception desk operations and coordinate guest experiences. The candidate should have 2-3 years of experience in a similar role in a medium or large hotel, with excellent communication skills and the ability to resolve conflicts effectively. This position offers a competitive, tax-free salary in AED, along with various benefits including health insurance and training opportunities.