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"I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It’s important to constantly challenge your knowledge and step out of your comfort zone."

Peggy Focheux Duval: Director of Learning & Development, France

• To maintain complete and supported records of all sales agreements, contract and quotes for the hotel as per Hyatt International Policies & Procedures.
• To have a good understanding of contribution margins for each product and work with respective heads of departments to maximize Operating results.
• To assist in the achievement of MICE sales targets in terms of, Banquet Covers and Revenue as set by the Associate Director/ Director of Events and Director of Sales and Marketing.
• Submit monthly Sales and entertainment schedule to the Associate Director/ Director of Events.
• To work very closely with the convention service team to run events smoothly and professionally.
• To maintain a close working relationship with client from the from the file handover, to onsite liaison between hotel and organizer.
• To ensure that Daily reports such as Banquet Event Orders (BEO) and change logs, Group Resumes, daily events reports are distributed to the relevant departments on time.

• 2 years of experience in event planning or coordination within luxury hospitality or a 5-star hotel environment.
• Strong interpersonal, verbal, and written communication skills to interact with high-profile clients and internal teams.
• Skilled in managing multiple events simultaneously, from planning to execution, while maintaining attention to detail.
• Familiarity with event management software (e.g., Delphi, Opera, or similar), MS Office Suite, and digital event tools.
• A polished, customer-focused demeanor with the ability to anticipate client needs and exceed expectations under pressure.

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