Key Account Manager jobs in United Kingdom

Who are we?

Delivering a smarter courier experience since 2008.

At ZAJEL, we’re on a mission to be the courier company that goes beyond distance and destination to offer business transformation, reliable global services, and flexible, agile solutions.

Our journey started in 2008. Fast-forward to now and we’ve matured to become the fastest-growing courier and logistics company in the UAE. We’ve got to this position thanks to a mix of industry-leading expertise and an unwavering commitment to offering our customers a greater experience day after day.

At the heart of this sits our people, a team of industry experts and innovators who use smart, cutting-edge technologies and our diverse, top-of-the-range shipping fleet, to supply convenient, cost-effective services to customers across domestic, international, and government spaces.

We’re also proud to offer a growing range of reliable services for large enterprises and SMEs, covering immigration, ID Cards, Customs decelerations, mail-room management, legal documents, banking, and e-commerce.

Who are we looking for?

A Business Development Executive - Freight is responsible for acting as the key point of contact between an organization and its clients: answering queries, offering advice, and introducing new products.

What you’ll do?

As a talented Business Development Executive - Freight, no two days look the same, but a typical day will most likely include the following duties and responsibilities:

Achievement of Sales Target

• Generates, maintains, and monitors a robust sales pipeline for the generation of new business by building and optimizing sustainable and profitable relationships with potential clients and accurately reports the same to senior management
• Achieves sales objectives concerning value, product and service mix etc.
• Coordinates and sends proposals and tender submissions
• Identifies key decision makers, leverages opportunities to promote and sell company products and services
• Works in coordination with the sales manager to devise strategies to generate optimal repeat business from existing clients
• Works in coordination with the sales manager to devise strategies to cross-sell and up-sell to existing clients
• Maintains a keen knowledge of the portfolio of products and services offered by ZAJEL and developing and implementing sales strategies for each of these to achieve the desired business objectives
• Creates and executes effective direct and indirect sales strategies to ensure customer knowledge and communication as well as expand ZAJEL’s customer reach

Planning and Forecasting

• Provides inputs for medium-term planning to the company’s top management
• Attends forecast meetings and provides inputs and assistance as required
• Responsible for assisting the sales manager in the development of the sales strategy
• Interacts with other business units (project and development teams, research and development, marketing) to plan, negotiate and interpret information on ZAJEL’s products and services

Client Management

• Build and promote strong, continuing customer relationships by partnering with them and understanding their needs
• Manage client relations by soliciting and logging client feedback
• Support in the process of integrating and onboarding clients/sellers

What makes you unique?

• Bachelor’s degree or equivalent or High School with more than 3 years of combined experience with Land, Air, and Ocean freight experience.

What's in it for you?

• Workplace : With a steaming hot coffee in the cozier pantry, we combine work and wellness.
• Rewards : In addition to a competitive non-taxable gross package salary, we offer an employment visa, group medical insurance, and an annual ticket allowance to your home country.
• Employee wellbeing: We not only believe on a healthy work-life balance, but we also have a wellness and sports program.
• Leadership : Through agile, dynamic, and people-focused training, we coach and develop future leaders.

We might be a great match if you have:

• Customer – Centricity : Our customers are at the centre of everything we do
• Teamwork & Collaboration : Our success is a result of the collective efforts of our team
• Integrity : We uphold the highest ethical standards in all our interactions and operations
• Innovation : Embracing innovation is part of our DNA
• Global Connectivity : We value the importance of connecting people and businesses worldwide via our agents network

Would you be interested in pursuing your career and securing your future with us? Then ZAJEL might be the right place for you.

We can’t wait to hear from you.