Position Overview
The Key Account excitative responsible for identifying developing and maintaining strategic business relationships with high-value clients ensuring profitable growth and strong brand representation.
The role focuses on long-term partnerships contract management and profitability optimization in alignment with the companys Key Account Approval Policy.
Key Responsibilities
Business Development & Client Acquisition
- Identify and target potential clients meeting Key Account Criteria.
- Develop tailored proposals contracts and quotations for major accounts.
- Manage the onboarding process for new Key Accounts ensuring compliance with approval workflow.
Account Management & Growth
- Maintain long-term partnerships with existing Key Accounts to ensure consistent refill and reorder cycles.
- Conduct regular business reviews and performance meetings with clients.
- Manage renewals service contracts and upselling opportunities.
- Ensure product quality service level and response time meet agreed standards.
Coordination & Operations
- Collaborate with the Refilling Department to schedule refills delivery plans and customer service.
- Work with the Finance Department on pricing approvals credit limits and collection follow-ups.
- Coordinate with the Marketing Team for promotions co-branding and visibility plans.
Reporting & Performance
- Maintain accurate client data and deal history within the ERP system.
- Prepare weekly and monthly performance reports on sales margin and client activity.
- Monitor client satisfaction and address any service issues proactively.
Key Performance Indicators (KPIs)
- Achievement of sales and collection targets.
- New Key Account acquisition count per quarter.
- Retention and refill order rate.
- Gross profit margin per account.
- Client satisfaction and complaint resolution time.
Requirements
Qualifications & Skills
- Bachelors degree in business Sales or Marketing.
- Minimum 46 years of B2B / Key Account experience in fragrance FMCG or service industry.
- Strong negotiation and relationship management skills.
- Excellent presentation and communication skills.
- Proficiency in ERP Excel and CRM tools.
- Valid UAE driving license.
Benefits
Salary: AED 8000 Commission Car Car Package Company Visa Medical Insurance