Inside Sales Representative jobs in United Arab Emirates

The B2B Relationship Manager is responsible for building, nurturing, and growing long-term strategic relationships with businesses. This role focuses on understanding client needs, driving customer satisfaction, and ensuring our offerings match exactly what their needs are.

• Ensuring strong communication and trust.
• Develop deep understanding of clients’ business models, goals, and challenges to provide tailored solutions.
• Ensure constant follow ups and meetings to ensure the most effective partnership.

• Collaborate with internal teams (Sales, Product, Operations, Marketing) to ensure client deliverables are met.
• Oversee onboarding and implementation processes for new partners.
• Address issues or escalations promptly to maintain a high level of service quality.
• Always ensure that you are there to support our partner.

• Track and analyze client performance metrics, usage data, and satisfaction KPIs.
• Provide feedback to internal teams to influence product improvements and customer strategies.
• Prepare partner reports, presentations, and quarterly business reviews (QBRs).

• Bachelor’s degree in business, Marketing, Communications, or related field.
• 3–7 years of experience in B2B account management, customer success, or relationship management.
• Excellent communication, negotiation, and presentation skills.
• Ability to manage multiple accounts and prioritize effectively.
• Experience with CRM tool Salesforce

• Client-centric mindset
• Strategic thinking
• Problem-solving and conflict resolution
• Data-driven decision making
• Collaboration and cross-functional coordination