Lux Front Desk Host - Elevate Guest Experience

FIVE Hotels & Resorts; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading luxury hotel group in Dubai is seeking enthusiastic individuals to join their Front Office team. Candidates must possess excellent communication skills and a proactive, detail-oriented approach. Responsibilities include catering to guests' needs and maintaining high service standards. The position offers a unique opportunity to excel in a vibrant, guest-centric environment. Flexibility to work various shifts is essential.

Qualifications

• 1-2 years in a similar role, delivering sensational experiences.
• Strong communication skills in English; proficiency in other languages is a plus.
• Ability to maintain a polished, professional appearance.

Responsibilities

• Adhere to grooming standards and maintain a polished appearance.
• Anticipate and cater to guests' needs, delivering exquisite service.
• Manage guest complaints and escalate as necessary.

Skills

Excellent Communication

Leadership

Organisational Skills

Customer Satisfaction

Fluency in English

Detail-Oriented

Proactive Nature

Creative Problem Solving

Teamwork

Tools

Word

Excel

Outlook

Hotel PMS (Opera)

Job description

A leading luxury hotel group in Dubai is seeking enthusiastic individuals to join their Front Office team. Candidates must possess excellent communication skills and a proactive, detail-oriented approach. Responsibilities include catering to guests' needs and maintaining high service standards. The position offers a unique opportunity to excel in a vibrant, guest-centric environment. Flexibility to work various shifts is essential.