Hr Administrative Assistant jobs in United Arab Emirates
Recreation Experience Expert - Recreation Receptionist - Marriott Al Forsan
Marriott Hotels Resorts
Guest Experience Host - F&B at a 5-Star Resort
Mövenpick Hotels & Resorts
Guest Experience Host - Food & Beverage (Part-Time)
Hilton Worldwide, Inc.
Discover more opportunities than anywhere else. Find more jobs nowReceptionist Administrative Assistant (Temporary)
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Connect with headhunters to apply for similar jobsDubai Front Desk & Admin Assistant (Temporary)
Reap HR Consultancy
HR Administrative Officer
iTech Engineering Consultancy
Administrative Assistant/Executive Assitant (Emirati national)
Black Pearl Consult
Administrative Assistant - Office Ops & Scheduling
Education
Student Service Centre Admin Assistant - Dubai Campus
Heriot-Watt University
Administrative Assistant — Precision in Calendar & Docs
Black Pearl Consult
Receptionist (European)
Job summary
A luxury service provider in Dubai seeks an experienced Receptionist to ensure a warm and professional front desk experience for members and guests. Responsibilities include managing check-ins, handling inquiries, and maintaining the CRM system. The ideal candidate should possess a graduate degree, have a minimum of 2 years in a luxury gym environment, and demonstrate exceptional customer service skills. This role is crucial for providing a high standard of hospitality.
Qualifications
- Minimum 2 years of experience in a luxury gym environment.
- Experience using a CRM or membership management system (mandatory).
- Additional training in customer service or hospitality is an advantage.
Responsibilities
- Greet members and guests in a friendly and professional manner.
- Handle check-ins, check-outs, and membership validations.
- Manage booking schedules for classes and personal training sessions.
- Provide accurate information about gym services and memberships.
- Maintain a consistently high standard of hospitality and guest experience.
Skills
Education
The Receptionist ensures a warm, welcoming, and professional front desk experience for all members and guests. This role is responsible for managing check-ins, handling inquiries, updating the CRM system, and performing essential administrative tasks. The ideal candidate must be presentable, energetic, and experienced in delivering luxury service standards.
- Front Desk Operations
- Greet members and guests in a friendly and professional manner.
- Handle check-ins, check-outs, and membership validations.
- Respond promptly to phone calls, WhatsApp messages, and emails.
- Manage booking schedules for classes, personal training sessions, and facility usage.
- Provide accurate information about gym services, memberships, and facilities.
- Assist members with queries, concerns, and service-related requests.
- Maintain a consistently high standard of hospitality and guest experience.
- Enter and update member information in the CRM system.
- Process new memberships, renewals, and session packages.
- Maintain records, forms, and prepare daily reports.
- Handle cash and card payments when required.
- Ensure the front desk and lobby areas remain clean, organized, and presentable.
- Coordinate with the cleaning team and gym supervisor regarding facility needs.
- Report equipment or facility issues promptly.
- Graduate degree required.
- Additional training in customer service or hospitality is an advantage.
- Minimum 2 years of experience in a luxury gym environment.
- Experience using a CRM or membership management system (mandatory)
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.