Guest Experience Host - Food & Beverage (Part-Time)

Hilton Worldwide, Inc.; Yas Island; On-site; AED 60,000 - 120,000; Part time

Job summary

A global hospitality company is looking for a Guest Experience Agent (UAE National - Part Time) at their Abu Dhabi location. In this role, you will manage guest interactions, ensure satisfaction, and uphold grooming standards. Ideal candidates will possess excellent communication skills and a positive attitude. A degree in a relevant area or experience in the Food and Beverage industry is advantageous. This position offers the chance to be part of a dedicated team focused on exceptional guest experiences.

Qualifications

• Experience in Food and Beverage department and/or industry.
• Previous experience of cash handling.
• Knowledge of Food Hygiene Regulations.

Responsibilities

• Manage guest queries in a friendly, timely, and efficient manner.
• Ensure knowledge of menu and all products.
• Follow correct reporting procedures if faced with issues.
• Practice Hilton Grooming standards including uniform dress code.
• Assist callers courteously and promptly.
• Have a good knowledge of the restaurant's sitting arrangements.
• Comply with hotel security, fire regulations and health and safety legislation.

Skills

Positive attitude

Good communication skills (oral and Written)

Committed to delivering high levels of customer service

Excellent grooming standards

Flexibility to respond to a range of different work situations

Ability to work on your own or in teams

Education

Degree in relevant area

Job description

A global hospitality company is looking for a Guest Experience Agent (UAE National - Part Time) at their Abu Dhabi location. In this role, you will manage guest interactions, ensure satisfaction, and uphold grooming standards. Ideal candidates will possess excellent communication skills and a positive attitude. A degree in a relevant area or experience in the Food and Beverage industry is advantageous. This position offers the chance to be part of a dedicated team focused on exceptional guest experiences.