Hotel Operations Manager jobs in United States

Head of Payment Product & Operations

Bybit is a cryptocurrency derivatives exchange established in March 2018 with more than 70 million registered users. We offer a professional platform with an ultra-fast matching engine, customer support in multiple languages, and a range of trading services including spot and derivatives, mining and staking products, and API support for retail and institutional clients worldwide.

Our core values are to listen, care, and improve to create a faster, fairer, and more humane trading environment. We strive to provide a professional, 24/7 multi-language customer support experience and a platform built on best-in-class infrastructure for a safe, fast, and transparent trading experience.

Bybit is focused on being a trusted, reliable, and transparent platform in the crypto space.

• Define and drive the product roadmap and market strategy for Bybit Pay, focusing on core capabilities such as QR code payments, E-commerce checkout, and Send / Receive functionality.
• Align product development with evolving market trends, user needs, and the broader business objectives of the organization.
• Develop and execute go-to-market plans for high-potential regions including Southeast Asia, Latin America, Europe, and Africa.
• Lead end-to-end merchant payment use case integrations, covering offline retail, cross-border e-commerce, and digital goods platforms.
• Establish and manage partnerships with PSPs, wallets, aggregators, and other key ecosystem stakeholders.
• Collaborate with regional marketing and operations teams to drive QR activation, user conversion, and DAU (daily active user) growth.
• Build and lead a high-performing cross-functional team across product, business development, operations, and analytics.
• Coordinate closely with legal, risk, finance, and engineering teams to solve complex challenges related to fund flows, transaction processing, settlement, and compliance approvals.
• Act as an internal champion and strategic owner for the company’s global crypto payments initiatives.

• Minimum 3–5 years of experience in international payments, with a proven track record of launching or scaling payment products or business operations globally.
• In-depth knowledge of the global payments ecosystem, including PSPs, payment gateways, stablecoin infrastructure, and cross-border settlement flows.
• Familiarity with FX conversion processes, stablecoins, and crypto wallet functionalities.
• Solid understanding of financial regulations, AML / KYC requirements, and compliance frameworks across multiple jurisdictions.
• Strong cross-cultural communication and project management skills, capable of driving collaboration across multi-regional, cross-functional teams.
• Background in fintech or crypto-related cross-border payment applications is highly preferred.
• English native proficiency or full business fluency is required; additional European language skills are a strong advantage.

At Bybit, we are committed to fostering a supportive and enriching work environment.

• Study Growth Fund: We support your professional development and continuous learning.
• Internal Events: Regular team-building activities, workshops, and events designed to promote collaboration and innovation.
• Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
• Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
• Internal Mobility: Grow with us — long-term development and internal job opportunities to help build your career path.

• Director

• Full-time

• Information Technology, Product Management, and Marketing

• Financial Services, Information Services, and Banking