Assist in troubleshooting hardware and software issues to enhance system performance and reliability.
Support the IT team in implementing new software solutions, ensuring smooth integration with existing systems.
Maintain and update documentation for IT processes, ensuring accuracy and accessibility.
Monitor and maintain network connectivity and security.
Collaborate with departments to gather requirements and develop tailored IT solutions.
Contribute to data backup and recovery processes to safeguard critical information.
Conduct regular system audits to identify vulnerabilities and suggest improvements.
Participate in user training sessions to improve IT literacy.
Manage IT inventory, including tracking software licenses and hardware assets.
Stay updated with technology trends and suggest innovative solutions for IT services.
Desired Candidate Profile
Currently pursuing a degree in Computer Science, Information Technology, or related fields.
Familiarity with programming languages such as Python, Java, or C++ is preferred.
Basic knowledge of networking concepts and protocols for troubleshooting.
Proficiency with Windows and Linux operating systems.
Strong analytical skills for assessing technical problems and proposing solutions.
Effective communication skills for conveying technical information.
Ability to work collaboratively and demonstrate initiative.
Attention to detail in documentation and processes.
Proactive attitude towards learning and adopting new technologies.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.