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Reservations & Revenue Lead - Luxury Hotel Operations
Job summary
A luxury hotel chain in Dubai seeks a Reservations Manager to ensure effective operation of the Reservations department. Responsibilities include training team members, managing inventory for revenue optimization, and fostering strong relationships with sales departments. The ideal candidate has 3-5 years of hotel reservations experience, with a strong background in luxury service and proficiency in Opera systems. This role offers opportunities to drive revenue growth and maintain high standards of guest satisfaction.
Qualifications
- Minimum 3-5 years of experience in hotel reservations, with at least 1-2 years in a supervisory role.
- Experience in hotel reservations operations or luxury background.
- Proficiency in PMS, CRS, channel distribution, and rate structures.
Responsibilities
- Ensure effective operation of the Reservations department to meet business goals.
- Train team members and monitor performance of Standard Operating Procedures.
- Assist Revenue Management with inventory management and maximize revenue opportunities.
- Drive maximum revenues of Anantara packages by applying relevant selling strategies.
- Maintain close working relationship with Groups Sales Department.
Skills
Education
Tools
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.