Assistant Hotel Reservations Manager

TalentSource International; Abu Dhabi; On-site; AED 40,000 - 60,000; Full time

Job summary

An award-winning hotel in Abu Dhabi is looking for a skilled professional to maximize sales, ensure excellent customer service, and manage room inventory effectively. The ideal candidate will have a diploma in Hotel/Tourism and at least three years of experience in a similar role. This role offers an opportunity to work in a dynamic environment and contribute to high service standards.

Qualifications

• 3 years experience in a similar position.
• Strong communication and interpersonal skills in English.

Responsibilities

• Maximise sales and marketing opportunities within hotel policies.
• Ensure excellent customer service levels are maintained.
• Access and interpret Human Resource policies effectively.
• Facilitate effective interdepartmental cooperation for guest satisfaction.
• Manage room inventory adhering to checklists and systems.
• Maintain data integrity of the Property Management System.

Skills

Strong communication skills

Interpersonal skills

Education

Diploma in Hotel / Tourism

Job description

Join an ever-growing and award-winning hotel in Abu Dhabi!

Duties and responsibilities:

• Maximise sales and marketing opportunities within the hotels policies, procedures and standards
• Ensure excellent customer service levels are maintained when processing reservations and guest requests
• Access and interpret Human Resource policies and legislative requirements for efficient implementation
• Facilitate effective interdepartmental co-operation to ensure guests expectations are anticipated and exceeded
• Manage room inventory with diligent adherence to checklists and systems
• Maintain the data integrity of the Property Management System with respect to guest profiles, history, sales and marketing

Requirements:

• 3 Years experience in a similar position
• Diploma in Hotel / Tourism
• Strong communication & interpersonal skills in English