Customer Support Specialist-Jobs in Brasilien

• Tele call to potential or existing customers to inform them about a product and sell products using approved scripts.
• Answer questions about products, handle objections, and complete the sales.
• Update customer information in the CRM.
• Ensure all the product features are explained properly and complete the sales with no after-sales complaints.
• MIS & reports - Daily calls status, CRM updates, Sales data, etc.
• Success ratio – Offer the right products to the customers.
• Ensure to meet the calls target set for the day.

Experience (Yrs & Field): Minimum 6 months in tele sales experience in outbound calling preferred.

Educational Qualification: Preferably University Degree.

Banking knowledge on credit cards preferred.