Senior Tech & Executive AV Support Specialist

Medtronic; Dubai; On-site; AED 120,000 - 150,000; Full time

Job summary

A leading global healthcare technology company in Dubai is seeking an experienced IT Support Specialist. The role involves resolving complex technical issues, supporting executives, and leading various projects. Candidates should have a relevant diploma and 4+ years of technical support experience, with a strong customer service mindset. This position offers competitive compensation and flexible benefits.

Benefits

Competitive salary

Flexible benefits package

Qualifications

• 4 years of experience in technical support roles.
• Experience with hardware components and IP printing.
• Preferred certifications include A+ or MCSE.

Responsibilities

• Resolve complex technical issues independently.
• Monitor helpdesk activities to proactively address issues.
• Lead projects to serve business and executive needs.
• Assist with site infrastructure needs at the Dubai location.

Skills

Customer service mindset

Problem-solving capabilities

Technical support experience

Knowledge of AV and Video Conferencing Technologies

Education

Relevant diploma

Tools

Microsoft Windows

MacOS

iOS

Microsoft Office & Outlook

Zoom/WebEx/Teams

Job description

A leading global healthcare technology company in Dubai is seeking an experienced IT Support Specialist. The role involves resolving complex technical issues, supporting executives, and leading various projects. Candidates should have a relevant diploma and 4+ years of technical support experience, with a strong customer service mindset. This position offers competitive compensation and flexible benefits.