Customer Support Specialist jobs in United Arab Emirates

This role is responsible for building high-performing sales teams, defining go-to-market strategies, achieving sales targets, and strengthening channel partnerships while ensuring customer satisfaction and brand credibility.

• Manage day-to-day branch operations to maximize profit and organic growth of the branch.
• Coach, motivate and develop sales associates and staff by utilizing all available tools including, but not limited to prospecting, technology and business development programs.
• Conduct effective sales meetings for sales associates and provide individual coaching for associate development.
• Monitor the expenses of the branch and continuously striving towards reducing the expenses.
• Partner with the Finance department to review P& L and identify expense reduction opportunities to ensure profit and retention goals are achieved.
• Leverage relationships within the industry to promote the brand, sales associates and increase market share.
• Establish relationship with premium network of channel sales / real estate brokers.
• Focus on quality lead generation.
• Supervise and ensure the registration of each enquiry efficiently.
• Achieve and maintaining high conversion rate of sales.
• Should assess and review business approach, devise and implement target-based sales strategy and monitor sales performance.
• Adhere to all governing laws and regulations while performing the sale transaction.
• Resolve customer’s complaints; determine the cause of the problem; select and explain the best solution to solve the problem; follow to ensure resolution.
• Timely Invoicing and payment collections.
• Any other assignment in line with your portfolio.