Sales & Operations Support Executive

Cemcoa Limited; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A trading company specializing in construction materials is seeking a highly motivated Sales & Operations Support Executive in Dubai. In this role, you will prepare quotations, track shipments, and assist in business development. The ideal candidate should be proactive and detail-oriented, with strong organizational and communication skills. Experience in trading cement, steel, or commodities is preferred. Join our dynamic team and make a significant impact in our operations.

Qualifications

• Experience in trading construction materials or commodities is preferred.
• Ability to work under pressure and meet deadlines.
• Highly motivated, proactive, and solution-oriented.

Responsibilities

• Prepare and issue quotations and sales-related documents.
• Follow up with customers on quotations and orders.
• Coordinate with internal teams and customers for timely collections.
• Track shipments and resolve operational or documentation issues.

Skills

Organizational skills

Communication skills

Problem-solving skills

Multitasking

Proficiency in MS Office

Job description

We are seeking a highly motivated and detail-oriented Sales & Operations Support Executive to support our sales and operations team in the trading of cement, steel, and other construction materials. The role involves preparing quotations, coordinating shipments, handling documentation, supporting collections, and assisting in sourcing and business development activities. The ideal candidate must be proactive, organized, and capable of troubleshooting operational issues efficiently.

DUTIES AND RESPONSIBILITIES

Sales & Commercial Support

• Prepareandissuequotations,offers,andsales-relateddocuments.
• Followupwithcustomersonquotations,confirmations,andorders.
• Supportthesalesteaminday-to-daycommercialactivities.

Payments & Collections

• Followuponpayments,collections,andoutstandingreceivableswithcustomers.
• Coordinatewithinternalfinanceandoperationsteamstoensuretimelycollections.
• Maintainaccuraterecordsofpaymentstatus.

Operations & Shipping Coordination

• Prepareandprovideallrequiredshippingandcommercialdocumentsforshipmentsarrivingatport,includingbutnotlimitedto:
• Invoice
• PackingList
• BillofLading
• CertificateofOrigin
• TestReports/QualityCertificates(ifapplicable)
• Coordinatewithfreightforwarders,shippinglines,portagents,andcustomers.
• Trackshipmentsandproactivelyresolveanyoperationalordocumentationissues.

Meetings & Coordination

• Arrangeinternalandexternalmeetings,includingsendingmeetinginvitationsandpreparingagendaswhenrequired.
• Maintainproperfollow-upandactionpointsaftermeetings.

Research & Business Development Support

• Conduct marketresearch to identify:
• Newsuppliersandsources
• Newproductsandopportunitiesrelatedtoconstructionmaterials
• Supportproductandsupplierdevelopmentinitiatives.

Samples & Technical Coordination

• Arrangethedispatchofsamplestocustomersorconsultants.
• Coordinatewithsuppliersandlogisticsteamsforsamplepreparationanddelivery.

Problem Solving & Troubleshooting

• Proactivelyidentifyandresolveoperational,documentation,andcoordinationissues.
• Supporttheteaminhandlingurgentorunexpectedsituationsefficiently.

ESSENTIAL AND DESIRABLE SKILLS

• Experienceintrading,constructionmaterials,cement,steel,orcommoditiesispreferred.
• Strongorganizationalandmultitaskingskills.
• Excellentcommunicationskills(writtenandverbal).
• Abilitytoworkunderpressureandmeetdeadlines.
• Highlymotivated,proactive,andsolutionoriented.
• Strongfollow-upandcoordinationabilities.
• ProficientinMSOffice(Excel,Word,Outlook).
• Abilitytoworkwithinateamandfollowreportinglines.

Behavioral Competencies

• Detail-orientedandwellorganized
• Strongsenseofownershipandresponsibility
• Abletohandletroubleshootingandoperationalchallengesindependently
• Team player with a positive attitude