Customer Support Specialist jobs in United Arab Emirates
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Deskside Technician: EUC & DC Specialist (VIP Support)
Job summary
A global IT support company is seeking a Deskside Technician in Dubai to provide high-level technical support for end-user computing environments. The ideal candidate has over 4 years of experience in desktop support and excellent communication skills in English and Arabic. This role involves troubleshooting, providing exceptional service, and managing asset inventory in a collaborative work culture with competitive salary and career growth opportunities.
Benefits
Qualifications
- 4+ years of hands-on experience in desktop support or IT helpdesk roles.
- Strong knowledge of Windows OS (10 / 11), macOS, and Microsoft O365.
- Excellent verbal and written communication skills in both English and Arabic.
Responsibilities
- Provide onsite and remote support for Windows 10 / 11, macOS, and mobile devices.
- Troubleshoot hardware, software, and network issues.
- Support VIP users with prompt and professional service.
Skills
Tools
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.