Deskside Technician: EUC & DC Specialist (VIP Support)

Excis Compliance ltd; Dubai; On-site; AED 120,000 - 150,000; Full time

Job summary

A global IT support company is seeking a Deskside Technician in Dubai to provide high-level technical support for end-user computing environments. The ideal candidate has over 4 years of experience in desktop support and excellent communication skills in English and Arabic. This role involves troubleshooting, providing exceptional service, and managing asset inventory in a collaborative work culture with competitive salary and career growth opportunities.

Benefits

Competitive salary

Collaborative and inclusive work culture

Career growth opportunities

Qualifications

• 4+ years of hands-on experience in desktop support or IT helpdesk roles.
• Strong knowledge of Windows OS (10 / 11), macOS, and Microsoft O365.
• Excellent verbal and written communication skills in both English and Arabic.

Responsibilities

• Provide onsite and remote support for Windows 10 / 11, macOS, and mobile devices.
• Troubleshoot hardware, software, and network issues.
• Support VIP users with prompt and professional service.

Skills

EUC / Break-fix experience

Windows OS knowledge

Microsoft O365 experience

Active Directory proficiency

Customer service skills

Excellent communication

Tools

Microsoft Intune

Desktop Central

Job description

A global IT support company is seeking a Deskside Technician in Dubai to provide high-level technical support for end-user computing environments. The ideal candidate has over 4 years of experience in desktop support and excellent communication skills in English and Arabic. This role involves troubleshooting, providing exceptional service, and managing asset inventory in a collaborative work culture with competitive salary and career growth opportunities.