Bilingual Banking Support & Service Specialist

First Abu Dhabi Bank (FAB); Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading banking institution in the UAE is looking for a Customer Service Representative to provide excellent service and support to clients. Responsibilities include handling inquiries and resolving complaints, while promoting bank products. Ideal candidates should have a high school diploma and up to 2 years of relevant banking experience. Strong communication skills in both English and Arabic are essential. Join us to advance your career in banking.

Qualifications

• 0 – 2 years relevant experience in banking sector.
• Excellent communication skill in English & Arabic.

Responsibilities

• Provide excellent customer service by attending to incoming calls.
• Handle and resolve customer complaints.
• Recommend potential products or services to management.

Skills

Customer Service

Product Knowledge

Quality Focus

Problem Solving

Documentation Skills

Listening

Phone Skills

Excellent communication skill in Arabic

Education

High School

Job description

A leading banking institution in the UAE is looking for a Customer Service Representative to provide excellent service and support to clients. Responsibilities include handling inquiries and resolving complaints, while promoting bank products. Ideal candidates should have a high school diploma and up to 2 years of relevant banking experience. Strong communication skills in both English and Arabic are essential. Join us to advance your career in banking.