Customer Support Representative jobs in United Arab Emirates

Black & Grey HR is hiring a Sales Executive for a diversified group of companies that deliver world‑class technological products and services across multiple industries. The primary objective of the role is to drive market leadership for the modular kitchen furniture product range in the UAE while contributing to the overall growth strategy of the company.

• Achieve annual sales targets and revenue goals for all brands in the company.
• Identify and capitalize on sales opportunities through proactive outreach and relationship building.

• Build and nurture strong relationships with potential and existing clients through professional interactions and follow‑ups.
• Conduct client meetings to understand needs, present solutions and secure business opportunities.

• Utilize design software to create and present tailored kitchen and wardrobe solutions to clients.

• Accurately handle client enquiries, complete requisite documentation and ensure timely processing.
• Maintain updated records of daily activities, expected clients and projects in the pipeline.

• Ensure customer satisfaction by delivering high‑quality products and addressing after‑sales requirements promptly.
• Collaborate with internal teams to address client concerns and enhance service delivery.

• Stay informed on market trends and dynamics in the kitchen furniture industry.
• Provide insights and recommendations to improve departmental policies and processes.

• Adhere to QHSE standards to ensure a safe and environmentally responsible work environment.

• Perform additional duties and responsibilities as assigned to support departmental goals.

• Education: Bachelor’s degree or MBA in Sales & Marketing.
• Experience: Minimum 2 years of technical sales experience with at least 2 years in the furniture industry within the UAE/Middle East.
• Proficiency in kitchen design software and MS Office.
• Fluent in Arabic (reading, writing, speaking).
• Time management and organizational skills to thrive in a dynamic environment.

• Self‑motivated and proactive with the ability to work independently.
• Exceptional communication and interpersonal skills to handle diverse client needs.
• High level of discretion and confidentiality when managing company information.
• Solution‑oriented mindset with a focus on achieving targets and client satisfaction.

• Attractive Salary Benefits.
• Preferably a Bachelor’s degree in Business, Marketing, Engineering, or related disciplines.
• A proven track record in business development, sales, or marketing, coupled with an extensive network within the UAE’s MEP consulting, lighting design, specifier, and real estate development communities.
• Exceptional communication, negotiation, and relationship‑building skills.
• In‑depth knowledge of LED lighting products and their diverse applications.
• A self‑starter attitude, driven by results, and capable of autonomous work.
• Familiarity with UAE construction and lighting industry norms and regulations.