Key Account Manager - Local Shops (Health & Beauty)

Delivery Hero; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A multinational food delivery service is looking for a Key Account Manager to enhance their Key Accounts portfolio and drive revenue. The role requires 3-5 years of experience in a similar position, excellent communication skills, and the ability to manage relationships within the pharmacy health & beauty sector. The company offers full-time employment with no remote work options.

Qualifications

• 3-5 years of experience as a Key Account Manager or in a relevant role.
• Experience managing brands within pharmacy health & beauty.
• Able to provide excellent service and support to build strong relationships.

Responsibilities

• Grow Key Accounts portfolio and drive revenue generation.
• Optimize Key Account performance and ensure stakeholder satisfaction.
• Identify revenue opportunities and industry trends.
• Provide quarterly reviews to partners showcasing growth areas.

Skills

Communication skills

Data analysis

Negotiation skills

Customer orientation

Education

Bachelor's degree

Job description

Role Summary

We are looking for a Key Account Manager to join our team and be part of our growth. If you’re a team leader who is hungry for a new adventure a multinational workplace is waiting for you.

Whats On Your Plate

• Key responsible for growing their Key Accounts portfolio and driving these partners to become generators of revenue.
• Optimize Key Account performance and ensure their engagement and satisfaction. Conduct regular business reviews so that Key stakeholders have full visibility of their performance.
• Identify revenue opportunities.
• Drive growth and make Key Accounts act as customer acquisition for the Q-commerce Local Shops business.
• Build weekly/monthly reports track & communicate performance data
• Establish build and maintain strong relationships
• Understand marketing calendars for brands strategize plan & execute regional campaigns supported by our key partners
• Build visibility internally and externally via deep data analysis & cross-functional business reviews
• Identify industry trends
• Work to define projects processes solutions systems that help Talabat and key partners meet their objectives
• Work closely with the Ops manager to identify and resolve commercial gaps and opportunities that either increase revenue or optimizes operations (i.e optimize service and/or expenses)
• Business Driver for the growth of Key Accounts in Non Food Vertical
• Responsible for the relationship with the Key Account Vendors
• Accountable for:
  -Right Assortment
  -Healthy Orders
  -GMV Growth
• Service quality need to be consistent for all the brands across All locations
• Maintain continuous business relationships with Key Vendors
• Provide excellent service and support in order to build a strong relationship and resolve operational issues between vendors and the company.
• Maintain regular relationships with various stakeholders from the brand
• Provide quarterly reviews to partners to showcase the areas of growth and areas of potential improvement
• Provide and maintain high service levels to the brands to ensure a seamless experience for both customers and partners.
• Work internally with the various departments to ensure all requirements of the brand are met.
• Update and maintain a track record of all activities related to the brand on Sales Force.
  

Qualifications :

What Did We Order

• Bachelors degree in any discipline
• From 3-5 years of experience holding the same title or relevant
• Able to analyse data and sales statistics and curate a solution
• Excellent communication and negotiation skills
• Customer oriented
• Experience in managing brands within pharmacy health & beauty is essential
• Able to travel across as required.
  

Remote Work :

No

Employment Type :

Full-time